Princess Kamala Beachfront Hotel

Great location, good offer for price-quality. Very welcome and nice staff. Good breakfast. Pool easy access and the hotel offered souvenirs after check out, very thoughtful! Highly recommended. Good locations with a lot of restaurants and shops around.

Location is great, staff are friendly, resort itself looks excellent around the pools and the breakfast and room service food is good. If it hadn't been for multiple incidents I would have given this 4 or 5 stars. -As soon as I moved into the room (which they couldn't check me into until 14:25), it stank of sewage/backwash. They use WhatsApp rather than the phone to contact for issues but don't immediately respond like you would with a phone call, so I went to find maintenance to fix this. They did a decent job tbf and I only got a couple of seconds faint whiff of the smell now and again afterwards (until the middle of the next day). But it's not a smell you want to be walking into, particularly when you've waited longer than most hotels make you wait for your room. -When I ordered room service I was very particular about the fact that I'm allergic to egg (egg yolk but I said egg), the fried rice arrived with egg and I only realised when I got to it. This is a major major issue - if I had been severely allergic rather than it just causing bad stomach issues, it could have been dangerous. I never was offered a refund on this. -Their showers are of the worst design I've ever seen. They are positioned far lower than my head at 6'1", cannot be adjusted, only tilted backwards. Now doing that is not a good idea because the glass walls of the shower are on a ledge at the same height as the rest of the bathroom whilst the shower itself is in a dip. The problem is that the rest of the bathroom does not have any tilt toward a the dip of the shower whatsoever and does not have any other drainage. This means every shower you have if you are of average height or taller, utterly floods the bathroom. I will include pictures to help understand (I have had to adjust the brightness of the photo as the lights in the bathroom are so dull). I am shocked that at no point did the people who designed it, the people who installed it or the people who signed off on these a showers did not stop for one second and think - 'well this is an utterly stupid design'. -I asked for a wake up call at 5:30 that I didn't receive which if I hadn't set my alarm, I would have missed my flight. I think this is the first time I've been at a hotel and they forgot to make a wake up call since they are so important.

Our stay was one of the best experiences we've ever had. The staff was quick to help, kind and understanding. Breakfast was delightful and it is situated near a dive shop, restaurants and seven eleven. The drive from this plave to others has an amazing view.

Got an upgrade room to Pool access room, 5108. Splendid stay!!! Loved every moment. Both pools are super great. Very close to beach, shops, stalls, and 7/11. THe best food and service was from Kai & Layla's foodstall on the beach.

I had stayed in this hotel for about a week. First day, late evening electricity was gone for the entire floor. I waited till 2am in the morning then they fixed a few rooms. The coming days, I could see the engineer still trying to fix the other rooms on the same floor. Later I changed my room type… to be honest the price difference was not much. But you would get better and bigger room. However, the room they assigned me was very dirty. I could dust everywhere and the toilet went yellow becus nobody was using it for a while. Mosquitoes flying around… so I went to reception and asked them to take care of it… about 1 hour later they sent someone… When I checked out… they asked me to wait till the check the room for “a few mins” which turned out almost an hour… I was waiting with the other guests… but no one said anything. So I asked them what I was waiting for… there were nothing in the room… what could we take from it that worth the waiting? Staffs are very nice in general, but the way they deal with situation is so so old school.

Very friendly staff both at reception and cleaning personal. The lady that does room service (Nui) is very attentive, speaks English and is thorough. The beach is closer than the 790m the app tells you. I reckon around 150m from the lobby area. - very big plus especially cause it is unexpected. The pool is large and very good for families with kids. Ok. The rooms don’t have USB, so bring your charger. The bathrooms are spacious with clean bathtubs. The fixings on faucets are a but makeshift though but i believe major renovation are done now. So considering that the covid times were bad for all of us , specifically hotels - the princess Kamala is back on track

Lovely pool with swim up bar, great Long Island Ice Tea! Room nice with decent size balcony. All in great for the price. Staff very nice

Very good location, with the beach just across the street and a vast variety of restaurants within walking distance (both local and international cuisines). Breakfast was ok, pools ok as well.

Unfortunately, it’s not 5 star hotel. It might be so 20 years ago or so. Everything is old, rusty, partly moldy. The only thing we liked is the location. Pool is dirty, breakfast is average. I believe for this price you can find much better choice.