Baan Laimai Patong Beach Resort

Reception lady on arrival was a really rude but all other staff really nice. Great location but no beach lounches. Also the breakfast was a bit disappointing: no fresh fruit juices, no ham and cheese in buffet, 2,5 weeks in the hotel and it started to taste a bit booring. F.ex. Omelets had no flavour I am afraid. Also Gym had only dumbells up to 25kg which is quite small for doing anything. Internet worked fine and housekeeping and waiters were great people.

Good location, family friendly, very kind staff specially door men 🙏🏼☺️ 100% will stay in this hotel if I’m back to Phuket

My first trip to Phuket and it didn’t disappoint us with our selection to this nice hotel. As we are sensitive in making sure a great location yet some privacy and noise as I read some nearby hotels were badly affected by noises till late night We arrived to the hotel which I booked two rooms, I was surprised to be informed that our rooms were upgraded to suite ? Which I’m puzzled as their website does not have suite category so I’m curious and happy at the same time. We were brought into room 8404 & 8403 which is a different block and has a private deck area with the view of sunset and beach . There were only 4 rooms on our floor. Then I kind of realize that it was probably their old spa private rooms converted into guest rooms . As it’s slightly better , so they categorize as suite ? My suspect is that they have insufficient rooms so we are given special rooms I guess ,I took the room because it’s quiet and has nice paddock area with some privacy . The only cons is that I feel that the pool is not well maintained and clean to our standard hence we only use it for 1 night . We stayed for total 3 nights . Breakfast was above average and coffee was not the best . Having drinks at Heron their restaurant has better coffee quality and nice environment at night at the outdoor with good crowd almost every night Our bathroom WC has some bad odour so we have to close the door at all times. Bed was not the most comfortable but still able to sleep throughout the night . Overall with the price we paid is a fair take but certain areas can be further improved

Superior room does not have a great view at all for the price we paid. Best to pay more for a better view. Pool was fantastic. Wide selection for breakfast. Convenient location.

The location is great which is walking distance to all the popular tourist attractions, street market, etc. Bench is just across the road. The only shortcoming is required to pay $500B for late check out request per hour.

Had to extend another day and it all went smoothly. Very nice place

Pros: Perfect spot for easy walking distance to many restaurants, bars, and shopping. The beach is directly across the street as well. Great happy hour drinks. Breakfast is wonderful with lots of variety and seating. Cons: Other guests can be very loud and noisy from their balconies (playing music loudly at all hours of the day and night) and nothing is done to ensure the peace of the other guests.

Very bad experience & service. We booked for 2 single beds and once we checked in, they give us one big bed and for the other person sofa. Too small room with the bathroom and the price not worth

Service not so good and aircon not too cold door lock can’t open waiting for 30 minutes before staff can fix problem