Park Tower Inn

My husband was bitten by something during the night, so we are now going to have to take a trip to the ER because it is not getting any better.. Also, the pool area was closed but this was not advertised on the website.

We had an awful experience, our room had nails/screws all over floor. We went to see the pool and the spa was drained and there were screws in the pool and the pool was open! I understand your remodeling but either keep rooms safe and pool safe or close it. We left and stayed somewhere else! Do not recommend!!

We booked this hotel as opposed to others nearby because of the advertised heated pool, hot tub, and game room, but after checking in we learned that none of these were available. I repeatedly asked to speak to management, but no-one ever contacted us. We also saw all these amenities, including a continental breakfast, advertised on front sign, but again this was false advertising since none of these were available, despite claiming that ot was. I asked for a full refund so we could move to another hotel, however, we were told that it was past the refund time and that I would be charged regardless. I am very unhappy and will challenge this with my credit card company, especially since management completely ignored my request to address the issue.

The room was a n average condition The game room closed Indoor pool dirty The outdoor pool locked Bandage in indoor pool Hot tub drained and in need of repair Decided to leave and not check in Lost the money because didn’t take insurance Had stayed a few years ago and it was the old but acceptable. Thus was unacceptable They are now n remodel stage in hallways Very disappointed

Remodeling?? No glasses, no coffee pot, hot tub cold, going to pool was nasty. Will not stay there again!!!

This hotel is very misrepresented! No hot tub or heated pool, carpet was sticky, ceiling tiles had holes and not in place, door to balcony was broken, had very bad order, very dirty everywhere: walls, refrigerator, floors. Night shift was awful with absolutely no help. Number goes to a call center not hotel, so they kept telling ******* that I was already checked in and never complained one time. Check-in took 2 hours! Multiple people were waiting with check-in issues. Staff said health dept shut down several areas of hotel. Day shift did apologize but couldn’t fix any issues except they did give us a washcloth. Highly unsatisfactory!

Hot tub was not even heated, there was no iron in the rooms or a paper with a number to the front desk or WiFi password. There was a roach in our bathroom, and we called twice for the iron and they never got one to us. There was also no ice machine, all around just very inconvenient and unclean.

It was under construction but in the room should not be. Lighted sign out front flashing heated pool lazy river and hot tub. None of those things avail all ice cold also free continental breakfast and none of that. The lighted flashing sign should not be on. The room covered in sheetrock dust beds,furniture,all.You could hit chair and powder fly everywhere. The inside of sink cracked and broken and what looked like private area hair left on it. Patio door open not locked. The door to room missing bottom lock open hole which did not feel safe. The whole place nasty and all commom areas paint and nastiness on carpets u had to walk on. Lot's of folks complaining after seeing their rooms also...one man with kids found no sheets,towels or toiletries. They also charge 100.00 deposit like u are going to steal something like the coffee pot that was not there even though coffe packs some with coffee in them some not there. No trash can in room so had to leave most of trash just there and us and several others left out in front when we left. Glad I brought my own blanket towel and pillow as did not feel comfortable that linen was clean. Just horrible experience all together and I have traveled all over and outside US. Advised them to let you know so you can update listing.There was a game that they said u could not get in they said it did not work either. I have photos for you of these things.

Pool and hot tub doesnt work and water is ice cold. Front desk said that its broken but online still suggest heated pool and by hot tub. Hotel is older and very run down. One of the beds was dipped down in the middle too.