Mountain Vista Inn & Suites - Parkway

Feb 2024: The location was perfect (within walking distance to most attractions and places to eat.) The gentleman and lady at the front desk were really nice and helpful. Our original room was not what we expected and had a few issues. I think they are in the process of remodeling. However, when we asked to move rooms, the lady was very nice and helped us move to a different room. The 2nd room did not have any issues and was a nice place to rest for the night. Great price, great location, wonderful staff!

Room was very spacious, but needs furniture for sitting. Tub worked well and was relaxing however the television did not work and rooms are very dark, needs more lighting. Telephone did not work in the room so was not able to notify hotel staff had to go down to front desk and explained to manager about the issues, he stated he guessed tv was completely broken and needed to be replaced and would send up maintenance. Nothing was fixed during our stay but for the price it was a good room just the amenities are not as stated in the room, however as it is close to a lot of attractions in the area, so it was worth a little inconvenience. Front Desk Staff is not very friendly and very off putting during check in, manager/owner did not seam to be bothered about the legitimate issues with the room complaints as nothing was fixed during our stay. Housekeeping did come in and leave fresh towels etc which was very appreciated. Overall it was an ok stay.

Stayed 2 nights. Sink in the bathroom was leaking. Used towels to dry the floor, once we returned at night we went to the front desk for towels and the office was closed. Called the phone number provided on the door of the office and we were told no one was onsite to be able to fix the leak or give us towels. Called multiple times and the person hung up every time. Then they blocked our number so we got their voicemail. Finally after calling another phone number we saw in the elevator someone brought us towels. How does a hotel close their front office? This makes no sense.

stove did not work called said they would come fix finally had to go get them.pool was out of service was the main reason for picking hotel if it does not work do not advertise it

We always love staying here, the price is well worth is, you're right on the ***** to many places and a short walk from The Island. There is plenty of shops, attractions, and restaurants in walking distance. They are currently remodeling hotel little by little, the indoor pool was temporarily out of service when we went. The elevator definitely needs a little work, overall it will always be one of our go to hotels, we have never had any issues with them. The housekeepers are always the sweetest.

Older, but clean. Booked a family suite and had plenty of room for the 5 of us. We only used our room to bathe and sleep.

Hotel cleanness was good they are upgrading and remodeling so just a little dust from that.

The hotel was in very bad shape. The couch bed was not usable due to mold and mildew the price we were charged was 3 times the rate abvertised. We had house keeping beating on the door an hour before checkout. Would not recomend.

hotel is very old. room was run down and in a state of disrepair. location is close to the islands. stuff like luggage carts and old items were just left around the elevators and other open areas. wouldn’t stay here again.