Elba Premium Suites - Adults Only

Stayed for 7 nights on an all inclusive basis. When I booked the hotel Jet2 had been marketing the hotel as 5 stars, prior to the holiday Jet2 contacted me to say that due to a review they had downgraded the hotel to 4 stars. The Villas are very spacious and well maintained as is the hotel itself which is spotless. The majority of the staff are friendly and very hard working which they need to be because there simple are not enough, this seems to be the main complaint on this forum. The food in the adults restaurant for me was below par but the food at the adults only snack bar was very good. We did enjoy our holiday but probably would not return, there are better hotels on Lanzarote for similar money. The management of this hotel simply don't seem to be listening to the comments on this forum re lack of staff etc.

firstly a huge thank you to francesca danny and maialen for making jemma,s birthday so special. this was our 13th time to the elba premium suites and what an amazing 2 weeks it was. the hotel is beautiful the pool area is probably 1 of the best in lanzarote. thanks to the bar staff who work so hard trying there best to keep everyone happy. the annimation team work tirelessly all day and even put there own shows on some nights costa, danny, ramon,roberto,celia, lulu, danisa laura yous should be really proud of your selves you,s are amazing. the food is good and the adult pool area is lovely too. suri on the bar always smiling. thank you all the staff and see yous in november. last of all try the t,bone steak in la brasserie its so good. darren & jemma guy

This was our 2nd stay at the Elba and chose to upgrade to premium section this time. I agree with some of previous comments around the buffet food not the warmest or tastiest but you won't starve. The adult pool bar meals were lovely for lunch time & the staff worked incredibly hard especially Yasirus. We found all the staff very friendly and to be fair having to deal with alot of unnecessary moaners. The rooms were great plenty space and well maintained. You'll find some guests from the family side walking 'through' to get to the activities as they are often held in an area passed some of the adult rooms. However no children were ever at the pool/pool bar. We enjoyed the peace in the mirador restaurant and the bar attached. The Italian ala carte was ok. When you compare with other 4* hotels in PB this is good value, clean and spacious with great staff!

My wife and I booked a week at the Elba Premium Suites, staying in the adults only section with Jet 2. Prior to our departure Jet 2 notified us that the Elba had been down graded from a 4 plus to a 4; which was slightly worrying. It is a large complex and very nice. There are a number of pluses to the Elba, but the big downside is the quality of the food and the attitude of staff when you complain about it. Firstly its location. It is quite where it is situated on the outskirts of Playa Blanca but an easy walk into the centre of the resort which takes about 15 minutes. The Elba also runs a courtesy bus into the resort 3 times a day which we used once and was excellent. Our room was very pleasant and tastefully decorated with a blue and white theme with large patio area with 2 sunbeds, 2 seater setter and armchair outside. The suite had a spacious ensuite and it was all kept spotlessly clean. The breakfast in the adult restaurant was reasonable. There was quite a lot of choice with pastries, cold meats, cheeses etc; they also had a hot section with English sausage, fried eggs, bacon etc. The best bit was the choice of fresh fruit juices and smoothies which you could see were all freshly made. One morning my wife and I asked for scrambled egg showing the chef the multilingual sign advertising scrambled eggs. To make them, she broke eggs onto the hot plate and then as it was frying, mixing them up with a fork before putting the broken fried eggs on our plates. Not what I nor my wife expected. We ate lunch most days at the Los James Snack & Pool Bar. The staff here Yasuris and Martha work exceptionally hard and are real stars. They both really should be awarded employees of the year awards for their tremenous work. They are a real credit to the Elba. The food here was always delicious whether it was the club sandwich, pizza, croquettes etc. We never had anything that we were disappointed with and is a match certainly for any hotel pool bar that we've ever eaten at. The entertainment at night was OK in the adult bar and was also fairly good at the Pool Bar in the late afternoon. Ramon was highly entertaining with his mix of cocktails and wine tasting, but the real star was the saxophonist. The evening meals in both the La Brasserie Bar & Restaurant was very disappointing as was the food in the adults only La Mirador Restaurant. One night I ordered lamb chops and the chops were served raw. Even though I complained over the week to at least 4 members of staff about the quality of the food, no one really took ownership even though Monika the hostess of the La Mirador Restaurant asked for my room number on 2 separate occasions (854). On the last night I did accept her offer of a bottle of wine. We did see another couple complain about their food and the reaction they got was very different with the Assistant Director Francesca meeting them at each subsequent meal with other restaurant staff and chefs with meals being cooked specially for them and top gra

What a lovely hotel - staff can’t do enough for you. Stayed in the adults only section - lovely rooms. Adult only pool is great, snack bar table service for lunch, food very good but what made it better was the very hard working staff. They cannot do enough for you and always smiling. The adult only restaurant was also very good with different theme nights . Only stayed 5 nights and wasn’t allowed to use the a la carte, which was a little disappointing. Good location for walking in town. Highly recommend.

We came away for a much needed break for a week at the end of April 2024. Elba Premium Suites didn’t disappoint. Spotlessly clean and very comfortable. Staff are so accommodating and friendly. Restaurant facilities are excellent. Entertainment team are lovely. Guest musicians were brilliant. If you want peace and quiet you have your own garden area with seating and sunbeds. The adult only pool area is pretty and has its own bar and food if you don’t feel like wandering up to the main buffet restaurants. We tried the indoor spa facilities which were excellent. Try and choose a time for adults only though if you want to relax. All in all, we would highly recommend this lovely resort. Thank you for a relaxing holiday.

Have just returned from a 10 day stay. Pros Lovely grounds. Very quiet adult area, well removed from noise of family section. Apar**ent very spacious, and room cleaning was of a high standard. Reception staff very helpful, especially KHALED. ADULT pool bar service was extremely good , thanks to SURY, whose service was impeccable. Many thanks to her for her unfailing pleasantness and professional service. Cons Food in adult pool bar was adequate , as was La Nonna. Main adult buffet area was disappointing, as was the Brasserie. Entertainment: the best performer was the saxophonist. Why does he not perform in the evening ?????? Singers were variable. Programme probably needs reviewing.

We visited Elba for a week. We enjoyed our stay very much - we simply wanted a relaxing holiday in the sun by the pool which is what we got. Our room was lovely and clean every day. The food was lovely - great choice at breakfast. Dinner every night had an excellent range each evening with a different theme. We had booked an adults only holiday so we had our lunch in the adults only pool bar … where they make the best club sandwich! The adults only pool was always quite busy but a very relaxed environment. The ladies that worked at the pool bar (Julia being the main staff member we saw) provided great service - so friendly and always having a laugh and joke everyone. Our only downside we thought was that he range of cocktails on the all inclusive menu was very limited (only 4 to choose from). The animation team that came to visit to do yoga / aqua gym were brilliant. Entertainment in the evening in the main hotel was also good - the best night being the show of music through the ages that the animation team put on! We had a lovely stay, and would recommend.

Beautiful grounds & hotel and amazing staff. The spa facilities are a lovely added bonus. The food was good, as were the cocktails. The only negative comment I have is that I expected more stray cats 😊. I would definitely return, without a doubt.