Thompson Playa Del Carmen Main House by Hyatt
0 gece
Odalar ve Misafirler
1 oda, 2 Yetişkin, 0 Çocuk
Playa del Carmen İçindeki Tüm Konaklama Yerleri
Thompson Playa Del Carmen Main House by Hyatt
Calle 12 entre 5ta Ave. y 10 S/N, Centro, 77710 Playa del, 77710 Playa del Carmen, Quintana Roo, Meksika
Haritada göster
With a stay at Thompson Playa Del Carmen Main House, by Hyatt in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 4 minutes by foot from Playa del Carmen Main Beach. This luxury hotel is 0.4 mi (0.6 km) from Mamitas Beach and 0.6 mi (0.9 km) from Playa del Carmen Maritime Terminal.Daha Fazla Göster
Fiyatları Eşleştiriyoruz
4.2/5Çok İyi·Konum: 4.3
101 Yorumun Tümü
Olanaklar
RestoranGüneşlenme alanıAçık Yüzme HavuzuDalışŞnorkelle yüzmeBinicilikFitness salonuHalka Açık Park YeriHavalimanından alma hizmetiHavalimanına ring servis
Tüm Olanaklar
Çevre
Alışveriş: Quinta Alegria Shopping Mall
(260 m)
Alışveriş: La Milagrosa
(300 m)
Alışveriş: Ambarte
(330 m)
Harita
Odalar
Misafir Yorumları
Popüler Sorular
Politikalar
Hizmetler ve Olanaklar
4
Thompson Suite
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Müsaitlik Durumunu Kontrol Et
7
Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Müsaitlik Durumunu Kontrol Et
5
Two Queen Beds with Balcony
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Müsaitlik Durumunu Kontrol Et
5
King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Müsaitlik Durumunu Kontrol Et
8
King Room with Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Müsaitlik Durumunu Kontrol Et
4
City View Suite
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Müsaitlik Durumunu Kontrol Et
7
Junior Suite with Balcony
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Müsaitlik Durumunu Kontrol Et
6
2 Queen Beds Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Müsaitlik Durumunu Kontrol Et
Oda Türlerini Gizle
Misafir Yorumları(101)
4,2/5
Çok İyi
Doğrulanan Yorumlar- Temizlik4,2
- Olanaklar4,2
- Konum4,3
- Hizmet4,3
Misafir Kullanıcı
13 Nisan 2023
The best location
Çevir
Megan
31 Ocak 2024
The service was just missing. Check in took forever because the girl was on her phone. Parking was a nightmare! No valet. They close down 5th ave so we had to park 5 blocks away. Waited 30 mins at breakfast for a cup of coffee. We knew we were in trouble when there we earplugs by the bed. Every surrounding restaurant is so incredibly loud you can’t hear yourself think. Unless you’re looking for a massive party scene I would not recommend this hotel or Playa Del Carmen in General. We were there less the 24 hours and split.
Çevir
Ashley
25 Ocak 2024
The staff was excellent. Besides the lady at the front desk who rolled her eyes at us as we asked for a specific room. They also charge us for towels after a coffee spill in the room.
Çevir
Mario
18 Ocak 2024
Very disappointed.
The property has been having issues with the AC for some time now. The moment you walk in you can feel the heat.
Also the rooms have a funny smell (like burnt)
I had a couple nights and I left on the first one.
Didn’t get a refund by the way.
I was very exited about this hotel but won’t be coming back. Now I know.
Çevir
Jordan
13 Ocak 2024
The sullen greeting from check-in was only made worse by the ineptitude of the front desk staff, who couldn’t turn two separate reservations into one cohesive stay…my key didn’t work the second day, and they turned the AC off, because their system didn’t see I was in the room for another night - the roof too pool staff never once came over to offer help or a drink menu or food - I feel violated and ripped off - do better Since you carry the Hyatt cache - thanks for ruining my time with you
Çevir
Karen
10 Ocak 2024
Booked a room with 4 adults, got to the room and only 3 Towels, 2 water bottles, 2 coffee , 2 robes and shampoo conditioner etc was half full
Tried calling down , no one answers , so go to reception and they did rectify quickly🙏
Çevir
jonpaul
9 Ocak 2024
amazing, my third time but noisey as F if your in a corner suite, so be aware if your a seeking quiet type, but I love this hotel and its rooftop pool and can sleep thru anything
Çevir
Peter
5 Ocak 2024
It is a great hotel and one of the best rooftops in the city, but definitely a club vibe, so the area is very noisy. More importantly, it is very expensive for the level of hotel that it is. For this price I would expect a 5 star experience.
Çevir
Verified traveler
4 Ocak 2024
TL;DR: Thompson Hotel in Playa Del Carmen is completely understaffed, the current staff is untrained. Terrible guest experience. Clear management problem.
The pool is frigid. There are literally 0 guests in the pool at any moment during the day. When speaking to the pool manager he told us this is a complaint from other guests as well.
At the front desk, there’s only 1 overwhelmed receptionist that’s incapable of handling phone calls, checkins, checkouts along with questions from passing guests.
The room is on top of the kids corner at a mall. Literally not figuratively. Very loud all day with no way to take a nap or a restful sleep.
The food at the rooftop restaurant is beyond disgusting, watered down coffee, almost inedible food.
In the room, the phone is broken so we cannot call the reception with any issues, and there were a few. Bed sheets stinking of mold or dampness, no water in the room, no coffee, housekeeping took away the robes. Issues that meant we had to go downstairs to ask for help from overwhelmed receptionists that constantly complain about being understaffed and untrained.
When I asked about the hotel’s manager’s contact to let them know about our experience, the receptionist refused to provide it. The receptionist was completely untrained and unable to handle the situation.
Çevir
Konaklama Yerinin Politikaları
Giriş ve Çıkış Saatleri
Giriş: 15:00 sonrası
Çıkış saati: 07:00–12:00
Resepsiyonun çalışma saatleri: 7/24
Giriş yapmak için lütfen konaklama yeriyle önceden iletişime geçin
Çocuklara İlişkin Politikalar
Bu otelde çocuklar konaklayamaz.
Beşikler ve Ekstra Yataklar
Hiçbir oda türünde odaya beşik veya ekstra yatak eklenemez.
Kahvaltı
TürWestern,American
| Yaş | Ücret |
|---|---|
Yetişkin | Otelle iletişime geçin |
Ekstra kahvaltı ücretleri toplam tutara dahil değildir ve konaklama yerinde ödenmelidir.
Daha Fazla Göster
Konaklama Yeri Açıklaması
- Açılış tarihi:2019
- Oda sayısı:92
With a stay at Thompson Playa Del Carmen Main House, by Hyatt in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 4 minutes by foot from Playa del Carmen Main Beach. This luxury hotel is 0.4 mi (0.6 km) from Mamitas Beach and 0.6 mi (0.9 km) from Playa del Carmen Maritime Terminal.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 92 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and complimentary newspapers, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 92 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and complimentary newspapers, as well as phones with free local calls.
Hizmetler ve Olanaklar
En popüler iş olanakları
Restoran
Güneşlenme alanı
Açık Yüzme Havuzu
Dalış
Şnorkelle yüzme
Binicilik
Fitness salonu
Halka Açık Park YeriEk ücretli
Havalimanından alma hizmetiEk ücretli
Havalimanına ring servisEk ücretli
Bar
Gece kulübü
Toplantı odasıEk ücretli
Döviz bürosu
Bavul depolama
Uyandırma servisi
24 saat resepsiyon
Ortak alanlarda Wi-FiÜcretsiz
Restoran
Açık Yüzme Havuzu
Fitness salonu
Bar
Toplantı odası
Restoran
Restoran
Ek bilgi yok
Daha Fazla Göster