Hotel Ambra

The room was clean and spacious. The bed was comfortable and had good working AC. The mini fridge in the room did not work. The hotel pool was small but clean. The location is next to a big show my centre. 10 min taxi from 5th avenue and the main beach area . As it is away from the beach it is very quiet at night.

It would just be nice if the guest didn't have to ask the staff for 2 days to get the dishes to the kitchen. Especially if you book a room with a kitchen, which you need for a diet. Everything else was ok.

Stayed two weeks. The rooms are decently clean but the area is very noisy and all that sound comes right inside. It’s worse in the “apartment” style units with cooking facilities. They’re in their own tower and have two extra windows, plus the door opens to outside. As for the cooking facilities, they don not have a microwave as advertised and they provide no cookware or dishes or utensils - but they will promise to get them sometime in the future. They’ll also promise to get clothing hangers, but never actually will. There is no laundry on site as advertised. Not in the room and not as a service. Night staff are rude, day staff are friendly if unhelpful. Night staff also cannot read Spanish well or understand any English, so be prepared to speak in only Spanish after 7 or 8pm if you need anything. The pool is sketchy and it and the main floor lobby area are sparse and unwelcoming. Do not expect to spend any time outside your room unless you’re leaving the hotel. There is a mall across the street. It’s likely one of the most expensive malls in the country, where you will find a very sketchy looking laundromat. The grocery store there is good for selection, but the prices are mismatched or simply untrue on most items we purchased. Air conditioning at the hotel worked very well and the wifi worked well most of the time. Bring your own Netflix account if you plan to use the tv at all.

Soriana across the street, oxxo next door. Clean room and good a/c. The only bad thing is that the parking.

Rooms View to the streets are very noisy. Other than that location and property very nice

Very basic, very clean. Charmless.

The hotel was very clean the staff was very friendly and Carlos at the front desk was very nice. I highly recommend this Hotel.

We had an amazing 3-nights stay here, the location is very close to a lot of places. The place is nice, simple, and clean, especially for its price. The staffs has been super friendly as well, they provided all we need you just got to ask, they also showed us a close local food place which we really loved! Will definitely book with them again!

The only problem was the patio door didn’t lock. I stacked-up furniture against the door that would knock over and awaken me if intrusion. Other than that it was a clean quiet place.