Can’t put into words how great this resort is, we stayed here for four nights. We traveled as a family and we felt so safe, far from home. We did run into a small issue but was solved right away by management! Not sure why this place isn’t a 5 star resort. Breakfast and dinner are a plus!
Room: We stayed in a cabin was very clean and well put together. The air conditioner works great, I wish the room had a bigger restroom it was very hard to change. This room didn’t have an TV, but the other rooms that are not cabins do. There were insects like ants and mosquitoes inside the room everytime you would open the door but nothing to bad. Other than that it was great we felt like we were out in the jungle and had our own space. Great for families!
Staff: Incredible staff, they go out their way just to make sure you are taken care of. Most of the staff were very friendly, there are some that are not. However the best member of the staff was Martin. He was always making sure we were taken care of. He was always making sure we had a bite. After a long trip, we got to the resort late, we weren’t sure if we were able to go get served because we got there late. He made sure we had something in our stomachs.
Overall a great experience, especially because u are so close to the beach. Only 20 minutes away from Playa del Carmen city section. Would totally visit again!
Çevir