Ice machine out of order on the floor, ice maker in room refrigerator not working. No TV guide, had to go through all the stations to write down own guide. The couch in room was hopelessly outdated — like a pull out couch one might expect in a second rate motel 30 years ago except the mattress had been removed forcing us to sit 12 inches off the floor and getting up very difficult! There was no daily newspaper available on site. The desk chair was thread bare. In short, the accommodation bore absolutely no resemblance to any Holiday Inn Express had come to know over my 20 years of traveling.
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