Hyatt House Pleasanton

Service was great just wished the room felt cleaner and had new couches.

公寓式酒店，房間很大，衞生間乾濕分離，開放式廚房，電磁爐、有廚具，兩層樓，房子應該是有些年代，還有游泳池、健身器材，環境很好，附近有大華超市。

房間設施還行，但是早餐沒到時間就提前收了。停車要付10刀一晚

整體都不錯。如果住二樓，沒電梯搬行李麻煩些。

Beds feel worse than just sleeping on the ground. The room I was in had two rooms the front room could hear every step anyone took on the stairs until 3am. Lights out side did not work at all so it was very hard to find our room at night in the dark and definitely did not feel safe due to the lack of light you would be unable to tell who was at the door.

The hotel gave us an upgrade to two-bedroom suite, making our Christmas holiday special and happy!

I loved the room, very spacious. It was a great floor plan. It was quiet I didn’t hear anyone else. The parking was excellent because I could park right next to my room and on a motorcycle it important. What I didn’t like was the breakfast, it tasted like plastic, really the egg and even fruit. It was like they may have wrapped to tight froze it and while thawing the plastic stuck to food.

When checking in ( about 15 minutes after regular check in time) the staff member wasn’t too friendly. I asked for a 1st floor room & she said they were all taken?! Another party checking in the same time as us were accommodated with a 1st floor room?! Later that night the parking lot wasn’t full so I doubt there wasn’t a 1st floor room available! I don’t know why we couldn’t be accommodated for what were asked for? However, the room was clean & spacious & the area was quiet.

We booked the suite with 2 bedrooms, it was clean and quite. Bedrooms were roomy with attached bathrooms. iIt had TV, Iron and iron board. We loved the breakfast options with live Omelette station. we will definitely recommend this hotel to all for comfortable and economical stay !!