Festa Pomorie Resort

It was a nice hotel. The staff was very friendly and helpful. There was a nice pool with a view to the sea.

房間雖舊一些，但服務熱情

The hotel is located directly by the beach and has all the amenities needed for a nice and relaxed vacation. Our room was clean and cosy. The staff was kind and polite. Special thanks to Katya at the reception for her great attitude - always smiling and responsive. We will be back next summer!

First time in Bulgaria and booked a surprise holiday for my sisters 60th birthday at Festa Pomorie Resort. Hotel located on seafront just step out of your apartment directly onto sandy beach and swim in Black Sea. Apartment suite spacious and spotlessly clean everything you needed in rooms. Kate at reception so helpful. Maria in restaurant looked after us so well always welcoming and attentive. Highly recommend and will be back again Oona Ireland

It is hard to guess that it is a 4 star hotel in any European country. The pool is left to "clean itself", full of sand and there is no control over it. And the food!?!? Better not try it. It's cooked the same in a slightly different form and the taste is lacking :/

The location of this hotel is excellent, directly on the beach. If you get bored at the pool, you can simply walk a few meters, and you’ll be at the beach. The rooms were clean, and cleaning ladies changed our towels every day. And if you want to go to one of the nearby cities, the bus stop is right in front of the hotel.

The hotel is not 4 starts as advertised. The room was good and clean although the towels were never changed during our stay nor was the room cleaned. The staff at reception were very nice and polite. The staff in the breakfast restaurant however looked miserable and fed up. There were 2 coffee machines only one of which was working (although there was never milk in the machine). One morning the machine stopped working and we couldnt get coffee at all. When I asked for a coffee from the bar I was told I had to pay for it (which I have paid for when I booked breakfast included). I had to complain at reception and only then I was given coffee. The staff at the bar wanted to help but had no authority to do so. The gym was filthy.

The hotel staff were very helpfull and nice. Unfortunately the cleaning didn't work at all. The room was dirty and the furniture were old and broken. Housekeeping forgot to clean our room and they tried to ram in next morning like 8AM. Usually people are still sleeping that early. We did have a kitchenette, but we could not use it, because they didn't share any kitchenware. The pool is nice and works with kids, allthough there is sand on the bottom. Breakfast is served pretty early and the quality of the food is sadly poor. I buyed few drinks at the daytime, but they couldn't even make them taste no else than water mixed into some juice extract. Basically the breakfast tries to be continental, but fails to do so. Only thing that saved something from a total disaster was hotels private beach. You could easily take a sunbed and dive to the ocean without a worry to watch after your valuables. And after the ocean take a fresh dip to the pool while stepping back to your hotel room. At evening time I suggest take a 2,5km walk to Pomorie's center. It is nice place to spend evening with kids and take a good dinner. This hotel has a potential to be better and fancyer, but it would need a lot improvement and renovation. Unfortunately I give no more than 3 stars to this hotel.