I don’t know where to start . This Hotel is old and has a lot of history . First the front desks person needs to retrain in customer service . Then the elevator is antique and small only 2 person per ride, it felt unsafe made noises , we were not the only ones saying this . So we used the stairs every day. Then the 1st room the door was open , like open with the TV on and lights all on, the the door knob was broken , then we went to change the room and the front desk personal was again with an attitude to change it like she did not believe us. but she did changed it. By the way you only get one key. The second room was missing the sheets . The only personal that actually cares about the hotel is the housekeeping team they went all out to make us feel good. The hotel again is an antique hotel that needs a serious make over . It’s a great location, but this area is currently undergoing a facelift. It’s a shame that my family never felt safe while staying here.
Çevir