Days Inn by Wyndham Pontoon Beach

Motel was friendly and convenient. Desk made me feel at home. Motel provided everything I needed.

The hotel staff is great. Clean rooms.

Everything was excellent. But they do need do not disturb signs for the morning maid service.

This hotel is pretty old and has not been kept up very well. The towels were the most worn I have ever seen in a hotel. There was mold in the showers. The rooms are loud and you can hear every word in the adjacent rooms and every foot step creaked and clattered in the room above us. We were visiting family and will probably stay in a hotel in this area again in the near future. It won't be this one.

On arrival the clerk who I believe is the owner was very rude. Mini fridge was turned off, hot tub was not in use, and pool area was completely closed down unless requested to "save money". Could not use the fridge for hours. Never got to use the hot tub which was advertised, and had to hunt someone down to ask about the pool so they could open it up and turn the lights on. Only 2 towels in room for 4 guests. Questionable people just hanging out outside and in lobby.

One of the employees was very unprofessional when it was time for check out. He accused me and my family of trashing a room and all the linens even though the linens were terribly stained once we arrived to the room. And when I proceeded with asking him to show me the linens, he took me to the linens room and showed me a single folded sheet that was ready to go back onto a bed.

I was scared going in after I booked the stay I saw bad reviews! This place has been updated! There was no problems during our stay! The pool was open however we did not use it, the hot tub was closed and has been. There was a sign about installing a new roof over the pool and maybe that’s why it was closed before, as it was open while we were there, I’m not sure I didn’t ask! The staff was very friendly!! The room had hardwood flooring! The beds looked new and were clean! The breakfast was juice and cereal, oatmeal packets, there was a McDonald’s super close tho. I would definatly stay here again!!!

Very disappointed. Pool only available 11am-9pm. Did not get in until 10pm was looking forward to a swim in the am. Not open until 11am and checkout is 11am. NO notification on website or during check in. No notification hot tub unusable as well. Terrible communication!

Overall pretty good !! Would suggest more out side lighting