Misafir Kullanıcı
1 Aralık 2024
November 27 We recently stayed at the Boardwalk Hotel in Port Elizabeth, expecting a luxurious experience. While the hotel's interior and exterior were impressive, our breakfast experience the next morning was disappointing. Despite being extensive travelers, we were shocked by the poor service. Upon arrival at the breakfast area, we weren't greeted or asked for our room number. The waitresses seemed unfriendly and unattentive, failing to offer us coffee or tea until we asked. The breakfast itself was average, and we had to request honey twice. The waitress's response was to nod towards the 'hostess' station, where I had to fetch it myself. Checking out, we had the same experience. The young lady appeared disinterested in us, the hotel's clients, she was not friendly at all and the total opposite of the young man who checked us in the previous night. Given the high room rate (over R2000 per night), we expected respect, friendliness, and good service. Unfortunately, the waitresseses' laziness and poor attitude left a negative impression. We will not recommend this hotel or stay here again. A pity.
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