La Bizantina Luxury Villa

Unfortunately, our stay was disappointing so I cannot recommend this property until significant improvements are made. Check-in was easy and we made our way to our triple Junior Suite where we quickly discovered that the bathroom sink was leaking all over the floor and the shower only had hot water. When we awoke after the first night, the smell of sewage was incredibly strong in the room. We advised the staff of all of these issues and they were remedied when the room was cleaned that morning. Two mornings later the smell was back, so strong that two of the three of us felt nauseous for a few hours that morning. When we alerted the staff this time, we were moved to another room, so we were very thankful for that. This second room, however, still had the sewage smell (not as strong, but it was there) so we determined this must just be an issue with this property. The heater would not turn down so the second day, they had someone come in to repair it. It worked ok for the first few hours and then, in the middle of the night, it was on again somehow and we all woke up sweating. This necessitated leaving the balcony door open (no screen so not the most comfortable way to sleep with your child) and small fans that we had with us pulling in the cooler outside air for the entirety of our stay as the heat was just blasting and the staff could not figure out how to turn it off/down. The staff is very nice and do their best, but this property feels like it's not ready for guests yet, particularly at nearly $500 per night.

What a dreamy hotel! I had the best stay here. Hani and Carla went above and beyond for me. They were so kind and helpful when finding restaurants and things to do. Thank you for making my stay so special! I can’t wait to come back and stay here again :)

La Bizantina is a beautiful hotel with some of the best views you will find in Positano. The rooms are spacious and comfortable, and the location is fantastic as it is not a far (maybe ten minutes) walk to the beach. The complimentary breakfast is also excellent. All that said, La Bizantina stood out because of the excellent service my wife and I received while at the hotel, specifically from daytime hostess, Hani. Unfortunately, my wife experienced a medical emergency on the last day of our trip and Hani treated us like family. She was genuinely concerned for my wife’s health and within fifteen minutes of me notifying her of the situation, Hani had a doctor and EMT personnel in our hotel room treating my wife. When my wife later had to go to a hospital for treatment, Hani gave me her personal cell phone number and told me to reach out to her if we needed anything at all. She even offered to drive to Amalfi from Positano if need be. She was so kind and caring it was truly heartwarming. Please, if you stay here in the future, treat Hani well because she is a gem.