Myo Hotel Caruso

我們2大2小入住2室套房。 房間挺大的，有天井。 浴室也大。 有100多年歷史的酒店，有一點稍舊，不過還過得去，在猶太人區，旁邊是奢侈品牌街。 包早餐

I stayed in a hotel recently. the rooms are very nice and the location of the hotel is excellent, these are the only positive things... despite this the rooms are very dirty. the carpet is full of dust, the beds, even with clean sheets, were found full of hair (I attach photos). the staff is incompetent and rude, a superior and aggressive attitude towards the customer prevails, in fact when the reception was asked to remedy the dirt on the bed there was no immediate attempt and the problem was solved only the next day . little food and at unworkable times for a family going on holiday to rest.

went on a school trip. they stole your keys and then kept them and asked you for money back. the food was not good, raw and very salty pasta. hard meat and you had to chew it a lot to swallow it. With this I can close because this thing is already serious.

This is a nice hotel with a very interesting history! Located in Old Town Prague it is well located to visit the sites in Old Town Prague and the castle. Our room was a tad small but comfortable. The only drawback was the tub was very deep and hard to get in and out of. The staff was helpful and friendly. The bar and restaurant are small but efficient. I suggest this hotel if you are visiting old town.

I chose this hotel because I went to a concert in the Rudolfinum in the evening and I needed accommodation near that place. So I chose Caruso because this hotel met the condition of being close to Rudolfinum and at the same time it was located in a quiet area without intense traffic under the windows. I had somewhat mixed feelings about staying at this small hotel. There were things that were perfectly fine, but then there were also a few things that made my stay somewhat unpleasant. I'll start with what was okay. - check in and check out was fast and without any problems - both receptionists I came in contact with were very nice - the pleasant ambience of the hotel, the walls were decorated with reproductions of Mucha's paintings and it looked great - the bed was comfortable - the breakfast was sufficient, the ambience of the restaurant was very pleasant. The restaurant was located in the basement, there were nice brick vaults (probably original) And now what wasn't quite right. - very slow internet that often dropped out - there was no socket by the bed. There were actually no sockets anywhere on the wall. I found the only free one under the table. - the tap in the bathroom was dripping, the taps were so tight that I almost couldn't turn them - the rooms on the upper floors probably didn't have this problem, but since my room was located on the ground floor just a short distance from the reception, I heard all the noise from the lobby: people coming back and talking at night, chairs being shuffled, doors slamming, at seven in the morning vacuuming the hallway - in addition, in the evening you could hear music in my room, it was so loud, like a disco. The noise was quite strong, it seemed to me that only the wall of my room separated me from this discotheque. However, before midnight this music stopped and the night was quiet.

I found the hotel delightful. My room was very comfortable. The breakfasts they served were very, very nice. The staff was most accommodating. The hotel arranged for me to be picked up at the airport when I arrived and arranged for a cab to take me back to the airport when I left. Thank you Billye and all the front desk staff. You guys were the best. Will definitely stay with you again when I return to Prague.

The hotel is extremely convenient price breakfast cleanliness location wise...Sahib in the reception was very helpful and welcoming I would definitely recommend this hotel to anyone who is looking for a successful headache and transportation free vacation in prague

The hotel was very nice. Facilities very clean /comfortable. The staff were very friendly and helpful. Especially Billy when we checked in. He made us feel very welcome and offered us a refreshment while we were being checked in. The breakfast was also good, a selection of sweet and savoury with a good window to attend (7:30-10:30). It was a 10 min walk to the centre but also a nice quite area of old town and very close to the castle. There are also some excellent restaurants a few minutes walk away too. Would definitely recommend the Mexican restaurant round the corner (la casa blu). Would definitely recommend and stay here again.

Never been treated this bad by the front desk person Rude, unhelpful Nejat need lots of training and education how to interact with customers. If the first impression of an experience is like that what else can one expect from the stay That is a reflection of the mgmt to have an employee be the first impression of a guest checking in Prague must have shortage of half way discern available work force