Wall Art Hotel & Residence

Excellent

設施衞生環境都很好，推薦

We stayed at this hotel for 2 nights. The 1st night the room had a weird smell but the front desk said they were completely full and they were not able to change our room. At breakfast in the morning one of the hotel staff from the front desk was yelling at another guest for eating in the wrong room and taking a bottle of water from the breakfast area. The water was free but he would not let it leave the breakfast room. We returned from our outing to our room and noticed a foul sewage smell in our room and hallway. We asked to change rooms. They stated they were completely full. We complained to a manager and tried to get them to come up to the room to smell our room. They would not.. Finally our tour guide spoke to them and magically they found another room. we changed rooms and our 2nd room smelled like an ashtray. We were unable to breathe and had to open up the windows. We then received a phone call from the front desk, telling us to close the windows. We were unable to change rooms, but could not breathe in the smoke filled room. Alyssa say we got up early in the morning and left never wishing to go back and advised our Tour company of all the issues.