From the moment of our arrival to our departure, the staff at Waves was friendly, accommodating and consistently went above and beyond to make our stay a great experience. One of many instances of this was when we needed our bed linens changed at 10pm I requested linens but mentioned I would change the bed myself, and just moments later the concierge came to the door with an entire set of clean sheets and insisted that she make the bed for us as it was “not my job” as a guest.
Travelling for the first time with an infant was daunting, and the Staff at the Waves was incredible. From the dining staff, concierge, bar staff, housekeeping, beach staff, security, and even the GM, Kim, everyone was so helpful and loving with us and our daughter. Thank you to everyone.
Above that, the hotel common spaces as well as our room was beautiful, modern and impeccably clean.
10/10 would recommend. We’ll be back.
Çevir