Tenuta Centoporte

Like - The breakfast buffet is amazing and the quality of the food served at the dinner is also really good. - The Garden is nice and the swimming pool arena too - Friendliness of the staff - Free parking - 5min drive away from Otranto Disliked - Our A/C was noisy while running but also while switched off (they moved us to another room as it was defect while running but it seems that there was nothing to do with noise when switch off) - The water of the swimming pool was freezing cold (we stayed early October)

Juts back from a lovely relaxing stay - it was such a chilled out atmosphere that we relaxed the minute we walked in the gate. Easy access to lots of lovely places around the area. Most evenings spent relaxing by the pool in the fading sun then a lovely dinner in the restaurant. Would love to come back

I actually checked out the hotel over 2 weeks ago as I wanted to give myself time to reflect on my stay as giving a hotel 1 star is extremely damming. And this is a family owned hotel and I would always want them to succeed over a multi national owned chain. I often read reviews and people say that things were generally OK but there was a problem with this or that and that can often be towels. Well now it is my turn, from the moment you arrive in reception to check in they say you have to sign a document that confirms that if your pool towels aren't returned each day they charge you €50, they explained people often steal them. I was expecting Egypt’s best cotton towels but I have posted a picture they are regular, couple of seasons old pool towels. We were then told we had to present a towel card to get a towel, which I personal hate and associate with all inclusive hotels that have 2,000 guest in Turkey. I am not knocking that as we did it for several years when the kids were younger but this was at a different price point and so expected a different service. So after all of that we dropped the bags off in the rooms and headed straight down to the pool. There were 3 sets of beds (6 beds in total) scattered around an extremely spacious pool area that weren’t being used. I went to the bar area and said we were a family of 5 and would like to sit together and I was told it was against the regulations to move the sunbeds. I asked to speak to the manager who didn’t show but after approximately 20 minutes 2 people turned up and added 2 additional beds so we ended up with 4. The beds they supplied had a mattress half the thickness of the others and were extremely uncomfortable. Lastly after a swim I went to change my towel at reception as I absolute hate sitting in damp towels and I was told it was only one towel per guest per day due to the environment. As this point I was frustrated and asked to speak to the manager who actually turned out to be the owner. And this is why I took time to decide what to write, he was a charming gentleman who owned the hotel with his brother who was one of the guys who moved the sunbeds earlier. We sat and spoke for 20 minutes and he explained (remembering his English is better than my Italian) that he doesn’t like the sunbeds moved as it doesn’t look architecturally nice and that he has been to many 5 star hotels around the world where towel cards are acceptable, which I disagree with. He also explained that it was one towel per guest per day for the environment. To be honest I am conscious of the environment in all aspects of life and the carrot method works better than the stick. I would also observe that the bathrooms in each room don’t have glass in the window, they have mesh. So the external hot air is continually getting into the rooms which caused the air conditioning to work even harder to cool the room, which can’t be good for the environment. They also put plastic cups wrapped in plastic in the bathro

This was a lovely, peaceful hotel with just 37 rooms. It has a rustic feel but everything was perfect. Excellent restaurant with outside are for breakfast (and dinner). Stunning breakfast buffet - absolutely sumptuous !! Excellent food for dinner. 2 pools (one adult only) and pool bar open all day. The staff were all amazingly helpful and everyone smiled. This was a peaceful oasis where one could really relax!!

Absolutely loved our stay, the staff really made it a lovely experience they were all so nice, smiley and helpful! Made it a special experience. We had food in the hotel one night and it was delicious! The pool area is really clean with lots of beds! Can’t really complain about anything - we would come back!

Given it was very hot while there so we leaned on the hotels services and amenities to salvage our time there more then normally. There wasn’t much they had to offer. No room service is a huge deal breaker for me especially when the mini bar consisted of an empty mini fridge - hungry after the resteraunt closes? Craving a cold Coke at night watching a movie? Out of luck. The resteraunt was nice looking, workers were kind and efficient, the menu reflected the region (I’ll never try horse meat though). The issue was that the air conditioning in the resteraunt was poor - almost the same as sitting outside, with nights at 90 degrees and humid it made eating in it unpleasant. The pool was the single amenity - small by American standards but normal sized by European ones - in the low 100’s we never got in under the direct Sun. During lunch the only food was the pool area and for some weird reason you could choose from their full menu (which wasn’t much to begin with) if you sat poolside in the sweltering heat - if you wanted to eat and take it any where else you were reduced to a tiny little menu of basically a hard sandwich? The rooms were spacious, but had an austerity about them- small tv on a huge blank white wall. And 1 of my pet peeves “1 tiny trash can in the bathroom and no where else”, What is up with hotels always putting in tiny cans and just 1 in the bathroom? It’s weird .Maids were wonderful and I felt bad for them working in that heat, I tipped strong. The surrounding towns like beachside Otranto was boring, nothing outstanding about it at all - the Resteraunt's there as well had pitiful air conditioning and little value historically, artistically or entertainment wise to offer, Mainly just just ancient dead olive trees that died of some kind of infection recently 😔