Misafir Kullanıcı
31 Ocak 2023
We stayed at the Pez Azul Apartments first week of September, just got back last night. I don’t do reviews but felt in this occasion, I had to. We celebrated our 25th anniversary here, I send an email asking for a nice room, to our surprise, we got the top floors overlooking the sea & volcano. On our arrival, we were greeted by the friendliest of receptionist who couldn’t be more helpful all times, ( apologies, I cannot remember your name, I hope you know who you are. We opened our room door to be surprised with a ice chiller bottle of wine (what a nice touch) We needed help on 2 or 3 occasions, the lovely lady at reception could not help enough…….always. Food - em, it was okay, not the biggest of selection, food hot, cold buffet was also okay. Big disappointment was that the busier the hotel got, the more watered down juice, milk and fresh yoghurt got, not the staffs fault, obviously management. To management, STOP watering things down, what…..to save a few euros on your reputation? This is not the staffs fault, this practice puts the staff in awkward positions. Staff - from the housekeeping staff to the bar staff &, technicians, all were outstanding. Remember, the hotel is 3 stars after all, our week was very reasonably priced. Rooms serviced daily, cleaned, etc. We had a lovely relaxing time at the Pez Azul and would most probably go back. I reiterate to management - STOP watering things down. Overall, enjoyed our week.
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