Sheuen Patagonia

Sheuen Patagonia is a fantastic, reseanably priced place to stay in Puerto Natales while enjoying this beautiful area including Torres del Paine & Bernardo O’Higgins National Parks in Chilean Patagonia. The hotel is charmingly bohemian in a residential neighborhood that is a short walk to downtown. Rooms are clean, modern & comfortable including a breakfast buffet that is very good w/made-to-order eggs. The staff is wonderful & very helpful-in particular we appreciated Luis & Alicia. They also gave us great restaurant recommendations. Finally, do not miss the opportunity to enjoy a drink in the rooftop bar w/beautiful views overlooking Puerto Natales & the harbor.

Our company Adland Tours is travel agent from Australia who runs boutique tours to South America. It is particularly important to us that we find places for our guests that we can be excited about. Shuen hostel is much more than the name might suggest. Its a cute small hotel. The rooms are classy and modern and the facilities are great. BUT MOST IMPORTANTLY THE STAFF ARE JUST WONDERFUL. We had a last minute problem with a bus from Puerto Natales to Puntas Arenas and not only did the staff jump right on helping us make a new booking - they even drove one of our business partners down to the bus station and helped organise new tickets. We know we will be using this place again every time we are here in the future

Hands down this is the best hostel that actually operates like a hotel. It is extremely safe. I stayed here for two nights before pursuing the Classic W Trek and one night after finishing. On all occasions the room was only for you, this is not a hostel so no room sharing or dormitory style room - and the bed was extremely comfortable and the shower always had hot water. Breakfast was wonderful with an abundant selection to choose from yogurt, fruit, juice, cereal/granola, eggs cooked, bread (white or whole wheat), hot water for tea. Best of all it was less than 5 minutes from the bus station by taxi and close to several stores for a bakery or supermarkets. It was also about a 15 minute walk to the Town Square for restaurants or the Main Street for retail stores. If I find myself ever coming back I would not hesitate to book a room in advance. The staff is extremely friendly and helpful - bring a small Spanish/English dictionary for those rare occasions when a word choice would bridge any gap, but they do use Google translator.

We loved the Hotel Sheuen. The staff are fantastic. The rooms are huge and cosy. The bathroom is very modern with piping hot water. They do your laundry at a very reasonable price. The breakfast is simple but lovely fresh, scrambled eggs. They fone taxis for you. And there’s a sitting room and kitchen and dining area at the top of the hotel where you can make tea and coffee and stock up the fridge. The place is very safe, and the staff are very honest.

We stayed here both before and after hiking the W-trek in Patagonia, and the service both times was phenomenal. Alvaro and his family were fantastic hosts. The rooms are quiet, clean, and very cozy. Beautiful views from the top balcony. Alvaro works hard on his garden that brings positive energy to the place. They even made us delicious, hearty breakfasts every morning, perfect fuel for the day ahead. Alvaro gave us plenty of recommendations regarding restaurants to dine at, and they were very punctual with helping us call taxis when needed. If I'm ever back in Puerto Natales, this will be my go-to spot!

Lors de notre visite à Torres del Pine nous avons passé une nuit dans cet hôtel. Les chambres sont très grandes et confortables. Très bon petit déjeuner. L’hôtel est bien situé pour explorer Puerto Natales à pied. Parking gratuit et sécurisé.

Estar lejos de casa puede crear aveces una sensacion extraña, pero en el Hotel Sheuen me sentí como en mi propia casa, excelente ubicación, ricos desayunos, deliciosas bebidas, exquisitas quesadillas, hermosa vista de Natales Luis y Carlos son buenisimos anfitriones!!! Muchas gracias una vez más, hasta pronto.

Fui con mi marido y mis niños de 8 y 2 años. Para nosotros fue una excelente experiencia. El hotel está super bien ubicado, muy central para salir a comer o a recorrer Puerto Natales. La habitación era cálida y acogedora, con camas muy cómodas y sábanas exquisitas. Todo estaba impecable y funcionaba perfecto. Quisiera destacar el desayuno. Realmente bueno y muy variado. El hotel está lleno de detalles hermosos, con decoración inspirada en la cultura Selknam. Además tiene lindos jardines y plantas preciosas por todos lados. Agradezco especialmente la atención de la Sra. María y de Álvaro. Se pasaron de amables, siempre dispuestos a ayudar y con una disposición excelente. En resumen el hotel totalmente recomendable. Felicitaciones y muchas gracias. .