Princesa Garden Island Resort and Spa

The food is not the best. So dont expect too much. The pizza is a must try though. It was amazing. The rest of the things I tried from the menu were some sandwiches (overcooked), pasta (soggy), filipino food (dry). I was there for four days They need to understand the travellers a bit more. I went there for my bday. Even if it said it was under renovation, I decided to go. That is already saying a lot! And the lady at the front desk did not do an eyeball scanning of the reservation and the ask. I arrived at 6:30am on my first day. I understand no hotel will check you in at that time unless you pay extra so I decided to book a city tour to do something before the check in time. The tour was going to end between 12pm and 1pm. I asked the girl at the front desk if I could check in after the tour ended, she said no. The policy said to wait until 3pm and that they were fully booked. I arrived on a Sunday. When I confronted her about the high occupancy on a Sunday being questionable and asked her again to please help, she changed her statement to there are no king size beds availabe and that I had to wait until 3pm. I knew that was not true, cause unfortunately, for her I used to work in hotels before. The lowest occupancy is always Sundays. EVERYWHERE! Fortunately for me there was another lady that did check me in after my tour was over. What a wonderful girl. Her name is KZ. She really helped me all throughout my stay. I made sure she recovered the bad experience. If you decide to go there look for her. She will make sure you are well treated.

We had a very short but amazing stay at this hotel! Sarado very friendly and accommodating. The facilities are very good - special the pools. Breakfast was very generous. We will come back.

Soooooo I rarely write reviews but I have to clear things up after I booked this resort, I decided to read the reviews and what I read wasn’t to happy. I was really nervous but when I got there I was really really pleased to see this beautiful resort with very accommodating staffers. The employees were very friendly and made us feel at home. The room was spotless and right on the pool level. The bartenders made us greet meetings all day the waiters were always checking in us and the food was really good. The breakfast buffet was amazing and very clean.

Misleading advertisement. On the website they post some pictures of their “beach”. The reality is that the beach they show on the pictures is a sand bank which does just exist with low tide. Of course there is no beach where you can chill during the day. It is not clean and the infrastructure is poor. The water Villa is NOT worth it for 400$ the night. Scam

Location is pretty far from downtown so beware if you do not have service, overall all it has been a nice and good experience, relaxing friendly staff.

The trip was decent, however I feel the front office staff could have been more accommodating.

The place is near with the airport. With is convenient to us. Staffs are friendly and kind enough to help us with our questions and issues. Would visit it again.

Still under construction no one there

We stayed for one night to be close to the airport and have a nice pool day. That‘s what the hotel was perfect for! The pool area is great and the restaurant has very nice (Italian) food. The service was very good and definitely the best compared to other hotels we stayed at in the Philippines! The location is close to the airport but I can‘t say anything about shops or bars since we didn‘t leave the hotel. Although the resorts seems to be still in development we found everything we wanted to use in good shape. Would definitely recommend for a few nights!