Paid for "upgrade" from standard room to standard suite. No suites available upon arrival even though it was "reserved and paid for in advance". Staff attitude was "oh well, nothing we can do", couldn't make eye contact. Blankets stunk of previous guests perfume. Upon check-in I was presented with an inventory list of fines for items should I choose to steal them. Only 2 towels, no wash cloth, no hand towel, no paper towel, no dish soap, coffee maker broken. I was offended from the beginning. Very disappointed. Standard room is literally a concrete box with somde misc. equipment. .
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