Hotel Hacienda Vallarta - Playa Las Glorias

Liked the pool. Unhappy that the breakfast had been eliminated and no coffee in the lobby anymore.

The Staff were excellent at the Hotel, our plane did not leave until 5pm they allowed us to have some time around the pool with enough time for a shower before we had to leave. They called a taxi which didn't arrive the staff checked the situation and found the driver was new and lost, they gave directions and he was at the door in 5 mins.Good service. Although our room was not perfect we had a fridge supplied and a place to hang our clothes, a microwave was available should we need to use one and hot water was supplied should we need tea or coffee. Clean sheets and towels were supplied each day with additional towels for use with the pool.We were disappointed with the hotel when we arrived but with the staff being so helpful and attentive our opinion changed for the better with in a few days. We met people there who had been visiting for the past ten years.

I don't know where to start. First I want to mention I only stayed a night out of the 5 I booked because I didn't like it I moved to another hotel and preferred to lose the money on the booking than stay there. Area is a construction site and has mounts of mud in front, cars and pedestrians have to go around the block to access the site.The motel has a pool and a nice yard, staff is friendly. When I checked in towels were missing from my room. Walls were dirty (could be mold too) and beds have dirty coverings. Beds are hard. No tv remote though tv is advertised. Safe locker doesn't work. The floors and shower appeared clean but the overall vibe is very depressing. Door has holes and a filmsy door knob so I didn't feel safe sleeping there for a night on my own. Maybe great for a family on a budget but not safe for a solo woman traveler. I didn't like the area within walking distance there wasn't much to do, restaurants in Versalles close early, there's a club open late and that's it. Hard to walk around due to the construction anyway. Definitely don't go there if you want to be close to better options or if you are travelling solo, it's depressing. Otherwise a decent cheap options but to be honest I wouldn't pay nore than $10 a night for this.

Rooms were cleaned daily and towels replaced daily, one day they forgot to replace towels and the front desk replaced without question. Staff was polite and greeted us almost everytime we entered. Pool was nice and grounds were clean. They did not always give a new roll of toilet paper but mostly every day. One night a few guests were very loud and they were told to stop being loud around 11 which is fair. oxxo just down the street, coffee shop and subway right next to the building is a plus. road had construction right out front and could hardly hear anything inside. wifi wasn't bad, videos would load fine but sometimes would stop for a moment to load more. Overall good stay and would recommend.

No ice machine. No security. No shelves or drawers for clothes - have to live out of your suitcase. people swimming in the pool at midnight & later. No lounges around the pool except for the last few days before I checked out

Enjoyed our stay & staff excellent in handling any issues. Like the Mexican feel of the hotel & location was perfect for buses & shopping.

The staff were excellent, very polite, friendly. The location is great. The hotel beds are very hard The pool is not very clean, water is very cloudy.

It’s an older hotel but it was clean and well kept. We found the Family room was not very big for 3 adults and 2 children compared to some of the other hotels. Overall, we enjoyed our stay here.

This is not a holiday inn but it is an nice place to enjoy the local culture. People are super helpful. Room was old style motel with minimum appurtenances. Tv, ac, safe, towels. Keep an open mind and enjoy the beautiful setting and pool. Good central location, close to main bus routes.