Jack C
12 Haziran 2024
We were quite disappointed with our stay at this hotel. It really was not as advertised. We came as a couple, and expected a 4 star hotel. It was much more of a family hotel, with hen parties causing havoc on at least 3 nights of our stay. The good - The pool is quite nice, generally the hotel is clean and tidy, the staff are friendly. There are also free shuttle buses into Palma each day (though this is needed due to how far away from everything the hotel is). The bad - On three nights, we had different hen parties screaming and shouting until around 3am. The rooms are not soundproof and ours overlooked the pool and bar area, where they congregated. The air con was completely broken for our entire stay, meaning we had to keep the balcony door open due to the heat, making the noise even worse. The bathroom smelt awful on several occasions, which presumably is from the sewage/pipe system. The hotel is isolated, with only two small supermarkets and a few restaurants within walking distance. You really have to go into Palma to experience anything or go out. The “beach” is just a long walk down a hill to some rocks. The beds were not changed for our entire 10 night stay by the cleaning staff. This is very poor. The restaurant was okay for breakfast, but lunch and dinner were quite poor most days. The same dry chips, burgers and bread, with minor changes. On at least one night there was undercooked chicken, which we didn’t eat. The queues for fresh cooked food were very long, and the food labels were almost entirely wrong. The fruit juices were artificial, not fresh, and the cups were tiny. The noise was very loud in the restaurant. Most of the food was quite cold by the time it was brought out. The cocktails at the bar were disappointing. Ready mixed “cocktails” put into a plastic cup is all you get. If you want a proper cocktail, that costs extra than the all inclusive. Overall we were very disappointed and would not recommend staying here. At best it is a below average 3 star hotel.
Çevir