Chillychhil
17 Temmuz 2022
TOTAL WASTE OF MONEY! According to the owner it's *a Camp* & not *a Resort* but he will charge you *7k* of a resort price. *Horrible experience with the owner (Rajan). Arrogant, unhelpful, & Shrewd*. *NO NETWORK, NO WIFI, NO STREETS LIGHTS ON THE GHAT, NO ROOM SERVICE OR CLEANLINESS, NO PROPER AC FUNCTIONING*. Avoid driving post the sunset, as the last 12 to 15 Kms is a *isolated stretch with limited or *No Mobile Network*. Practically, if your car breaks down you will be stranded in the dark with very little to no help & with very low network to contact anyone. Me & my husband had planned a 2 nights, 3 days trip. I was in touch with the owner himself for booking, rates & informed him about our arrival at the camp which would be around 8pm to 9pm. I specifically asked him about a proper route direction or to follow GPS, he said 'GPS'. This was our first visit to this place and hence not very familiar with the roads & location. One wouldn't know the roads, accessibility and safety prior. Being the owner of the place you are responsible to pass on the right information proactively about the roads, safety, no network, no wifi, etc. Which obliviously wasn't provided during the entire conversations or at the time of booking. Upon confronting he kept arguing that "we should be the one who should have asked & inquired" & *he is not supposed to inform us* those things prior. Had he informed us earlier about the steeply, scary stretch we would have either planned to reach before sunset or checked in the next morning or cancelled it although. At one point, the stretch was so scary & isolated that we decided to reconfirm with the owner to check whether we were on the right route. With no signboards and with no one to ask, we had doubts if we were on the right route. When we called the owner for guidance, he seemed quite cold & dry in his approach. Atleast he could have just made us feel little safe, comforting and pacifying. In short, he wasn't concern about how you felt at that moment. We managed to reach the camp safely. Upon reaching we realized it's NO NETWORK AND NO WIFI ZONE & we were not communicated the same again. It may be fine for people wanting peace and disconnection. But not for people who have to be connected for emergencies for their old parents, or for people who have booked this place so as they could work from a quaint enviroment. Surprisingly, with no network the owners have made no effort to even have wifi available & on being confronted they have the audacity to tell you that "why do you need Network or Data or Wifi". How would family contact you in the time of emergency? Or No One Should call or reach out to them irrespective how urgent or important it may be. Eventually after explaining them that we need WiFi atleast as we need to be connected for emergencies & work calls which were scheduled in advance, we were provided with a wifi Dongal. You can afford to be rude to your customers, but your service & atti
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