Playa Palmera Beach Resort

Entire resort was in need of serious maintenance all the pools except the monkey club were in really bad shape. And the music was so loud even midday at the club pool that it actually hurt our ears and the drinks were terrible. Very few staff spoke any English and some of the little shops like grocery and pizza had extremely rude staff. Our room needed a lot of maintenance. Very cheaply maintained. No actual blankets. Parts of it were definitely not clean. One of the bathrooms wreaked like sewage. We had to figure out how to rig the hot water for showers. Very lacking in outdoor amenities. The shopping centre area had a distinct sewage smells in the air. Spend the extra money for a decent all inclusive otherwise you end up spending more in the long run for a less enjoyable vacation.

We booked the 2 bedroom penthouse. Absolutely loved it! It was spacious. The wifi was excellent. The private rooftop balcony was to die for! The electrical outlets in the apar**ent were a bit tricky if you are from North America. The outlets on the balcony worked fine. The cookware was very thin; so, the food had a tendency of burning. If ordering water from the grocery store. Wait until the end of the day when you will be in your room. You have to wait for them to deliver the water. One day we spent almost an entire day in our room waiting for the water to be delivered. The beach access and beach area were excellent! The pools and pool areas were fabulous. Would definitely return!

Our stay was above expectations. We stayed in both a penthouse apar**ent and a first-floor apar**ent. Both were clean, nicely decorated and well maintained. living rooms were spacious but bathrooms cramped. Parking was convenient. The penthouse area was sp****ly furnished and less convenient than expected. Electrical outlets were all hard to use due to faulty and annoying child-proof feature. Staff was friendly and cooperative. Music at the beach and restaurants was louder than we liked but the pool area was quiet. Other guests were friendly and chill. On-site food store was convenient, although fresh veggies were mostly below par. Overall, a pleasant experience and a good value, especially for a larger group. "A la carte" instead of all inclusive.

Pros :Enjoyed beach,always found chairs,Castaways restaurant had good food. Cons:The penthouse we stayed at for a month needed repair.Closet doors in both bedrooms were off for entire month ,never fixed after several calls.Window in bathroom wouldn’t close .Stove & hood fan gave electric shocks.Both bedrooms had 4 pillows,We only got 2 pillowcases ,& were left with 2 stained ones left uncovered.I was told that not one safe in entire resort worked,& that I should “Take my money with me .I suggested that perhaps I had other things I would like to put in the safe & was told again very rudely,”Take your money with you! We bought clothes hangers, for our guests, the second bedroom had none. We were provided 2 flimsy bath towels ,no hand towels,or face cloths . They ask that you put toilet paper in container ,not to flush down toilet. Never done that at a 5 star before! Pool was just down the stairs, many tiles have already fallen off, the water feature that quit 2 weeks in ,wasn’t fixed ,when we left 2 weeks later. We were right next to a hotel, that is being built on the property, & we’re awoken daily at around 6am with noise of people & machinery. Needless to say, I would not recommend this property.

One must go repeatedly to Castaways Bar and restaurant...on the beach! The bartenders are absolutely without a doubt the BEST!! Jon, Jones, Melvin....A-1 service and they KNOW their drinks...beautiful AND tasty! A HUGE SHOUT OUT to Bolivar...our Amigo... familia!!! Heartfelt, patient and shared himself as a person not just a concierge.... Playa Palmera is a Wonderful place to stay...but very hard to leave! We will be back!

Playa Palmera Royal Beach Resort is run by Daniel Espinola and Mr. Bolivar. They are well suited and excellent in the roles as Concierge. The front desk, housekeeping, shuttle service, and restaurant staff are excellent completely. We would go back in the future.

Overall the stay was great. Its not one of the huge traditional resorts but it served the purpose. The check-in was great friendly guys at the counter. They will drive you and your bags to apar**ent (we had our own transportation) so they just drove down in cart and showed us they place we were in. The only thing was that our place did not have hot water at all. We were told it was all around but we asked a couple we met and they said one of the two bathrooms had hot water but neither of ours did. The pool also needs to be retiled. Overall it was great. Beach is 2-3 min walk or the resort workers from the desk ride up and down the road and if you are walking they will pick you up. Great place to stay a little hard to find at first if your driving yourself. Had an absolute amazing time. Plenty of places to eat on the premises. Would go again.

Maintenance was lacking in several areas. No English spoken. Beach and rooftop Jacuzzi were wonderful. Grocery store overcharged us , taken advantage of because lack of communication and understanding.

It was fair to middle on the stay. Nothing to really say about it being good except the room was nice. I had major problems checking in and misinformation about the WIFI upon arrival. The restaurant next the the pool didn’t have what’s on the menu, missing a lot of items and not even lemonade there, it also made my stomach upset. A huge thing is. There is an employee entrance with lockers behind the room. Early in the morning AND late at night the employees are entering and leaving making a tremendous amount of noise! Yelling screaming laughing with mopeds screeching away. Woke me up both in the morning and night. Very unpleasant and rude! The golf cart service for the hotel should be more attentive and respectful for traffic. I was almost hit and run off the road by one of them. The driver was laughing with the drunk people in the back and didn’t show any signs of remorse after the incident. Housekeeping ! Didn’t get my room ready early for me. If someone shows up early they should take presidency over late arrivals. Or maybe an option of paying more to get their room.? Doesn’t make since because the first morning there they were knocking on my door at 8:30 to clean, I didn’t need it. Then later that afternoon they knocked and asked again. Still didn’t need it! When I was leaving and getting ready to check out, I brought one load to my car and when I got back to my room the door was open and housekeeper had went in and started their thing when it was 1