Misafir Kullanıcı
12 Nisan 2024
My 1st review and our 1st trip to Egypt. But I had to share our experience of this hotel as we had the best time ever. This hotel and it's hard working team made it a truly special experience. I read a lot of reviews before choosing our family holiday and I'm glad I read between the lines. Ignore any negative comments of the fussy Karen's. The food was tasty, varied and fresh. The rooms were clean spacious and nicely decorated. A/C was ice cold, kept spotless by the cleaner who also made some amazing towel animals. The entertainment was fun for kids and adults and the fireshow was amazing! The aqua park was perfect for us and our 9 year old son who made a lot of new friends from all sorts of nationalities. The lifeguards were friendly, professional and on the ball. We did a few excursions with the hotel team, camel rides, dune buggies and speedboat tour. We had an amazing experience and felt safe the whole time. The staff and management here are what make this place so great. Super friendly and just want to make your experience the best possible, especially on our son's birthday which they gave him a special celebration he will not forget. Thank you charmillion and all the staff you went above and beyond. Special thanks to Ahmed the cleaner and the other Ahmed bar manager with the balloons Mohamed with the drums and Mustafa with the Kermit green cocktails. If you make the right choice and holiday here, make sure these guys get the tips they deserve
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