Holiday Inn Resort Qionghai Guantang

The bathroom area couldn't be locked and the door was extremely heavy (need to use a lot of strength to close) which I suspect was faulty. The service was remarkable as my friend fell and they even came up to apply medicine for her. The support was good.

Hotel was relatively clean, although we found mosquitoes on bedsheets, hotel staff explained the bugs might have flew in when door was opened. Also found bugs at the balcony. Staff was prompt when we request to change the linen. Location is further as it is a resort hotel, onsen was nice

We really enjoyed our stay at Holiday Inn Resort. Even though staff doesn’t speak english much, they were very friendly and helpful. Hot springs were amazing. There’s almost no gym, only couple machines.

Good stay. Just what we expected. Happy to recommend and we would come and stay again.

Rutina was very kind and helpful before, during and after my stay. I’d definitely return 👍

The resort is well located next to the lake and walking distance to Baishiling park. Facilities are well designed and are being taken care of with a good maintenance plan. We travelled with kids and got the two bedrooms suite, which was very comfortable well appointed with great amenities. Compared to the other int chain hotels on Hainan, the management is doing so much better- great service from the staff and even during rush hour they have no problems delivering. Breakfast and food overall was good, while common areas are very comfortable and nicely designed. The hotel is children friendly and have numerous activities for the young visitors including a separate dedicated venue for them. For a more fluent communication Chinese speaking companions would make things very easy. This is a hot springs resort open for day walk-ins; it looks like an independent operation from the hotel management and the staff may challenge you (can be rude) if you don’t wear your bracelet - I would say more training is required for the hot springs personnel to meet the level of the hotel team. Overall a very good experience -

This hotel is just OK. Definitely not worth the price unless you're planning on spending a lot of time in the hot springs. No bathtub in rooms. Restaurant doesn't have many items on the menu. Staff is friendly. Hot springs are good

房間很乾凈，洗浴房和廁所分開，互不影響。温泉池真的很多，隨便泡，超級舒服。泳池還帶按摩，桑拿房蒸一蒸能排毒。自助晚餐和早餐品類豐富，味道也很不錯！總之，這是一個功能齊全，設施完備的度假酒店。下次一定還來。

酒店服務很周到特別是Vicky，退房離開後遺忘的東西第一時間幫我快遞到下一站亞特蘭蒂斯酒店，最驚喜意外的是她讓她朋友幫我們升級了亞特蘭蒂斯的酒店。酒店的温泉舒服應該不是鍋爐水，這個價格性價比實在是太高了，推薦👍