Generally a really nicely designed hotel with a lot of attention to the architecture and the integration and adaption into the landscape. Overall the service was pretty good, even though not all of the service employees were speaking English, they were always trying their best. A pity are the first two rooms we were offered. First a room directly at the garage and the big gate of the hotel, the closest room to the street where it’s really noisy outside with all the traffic. The second room they offered us was a non-smoking room which smelled a lot like smoke. The third room which we took in the end was lovely, with no smoke smell and a really silent courtyard. Another point to amend is the food choices in the hotel, especially for western food. Even from a 3 page menu they could literally offer just 8-10 dishes, whereof most of the dishes were anyway side dishes. From an international hotel on that level I expect to offer at least what they have on their menu. Which means you’re kind of forced to get the buffet dinner for 139 RMB, but of two times we had it, they changed maybe 2-3 of the dishes. On our third day we wanted to get a massage in the spa, but we did not in the end, because when we arrived there they only had single rooms and no room for two people, which is very unfortunate. Overall a great designed hotel, with a generally good service, but not very welcoming for international guests and not meeting the standard of a 5-Star hotel in this class.
Çevir