Aloft Raleigh-Durham Airport Brier Creek

Relatively new hotel. Friendly staff. Shuttle fire not run at night - keep that in mind if you are arriving on a late flight.

Greatttttttttttttttttttttttttttttttttttttttttttttt!

不錯，方便。

I had reserved a 'King Room', but upon check-in, I was informed that my room had been given away, and I was provided with two double beds instead. The receptionist's response lacked empathy, as she mentioned that priority was given to members without apologizing for the inconvenience caused. Additionally, there was no prior notification of this change, which would have allowed me to make alternative arrangements. It's essential for businesses to prioritize their members, but it's equally important to ensure that all guests receive fair treatment and consideration. They missed an opportunity to potentially gain a new member from my visit.

It was extremely quiet. i didn't hear any noise in the hall or adjacent rooms. beds were comfortable.

Very easy check in process. Clean hotel, large room, modern furnishings, huge shower! 24 hr airport shuttle, nice bar area. I would certainly stay here again.

My room was ready when I arrived. The receptionist was lovely. The room was spotless and more than big enough.

I had my siblings in town for my daughter’s wedding, we had a blast before during and after the wedding

Room was humid with a musty, moldy smell upon entering. I later discovered that this was because the AC was malfunctioning and would randomly turn off. There as a note on the table warning that organized crime thieves are targeting the parking lot and that the hotel is not responsible for damages. Room was filthy. Windows covered in grime. There was a leak around the toilet AND around the sink faucet. The toiletries next to the sink were soaking in a water puddle and therefore unusable. The bathroom floor had a huge water puddle as well. There was about a 6 inch ***** of seal missing at the base of the shower door. The final straw was, there was no hot water during my stay, which meant I could not shower. When I reported this (and the other issues) to the front desk attendant, the response was “yeah we’re having water issues.” That was it.