Comfort Inn and Suites Manheim

Rooms were dirty and need of paint. Smoke alarms were beeping, locks broken. B-fast was limited. Staff not very helpful.

The staff was very friendly and accommodating, but the hotel is old and the facilities show it. Water pressure in the shower was not good, and it was hard to get it to turn on. Hotel was otherwise very clean and presentabl.

Right next door to Mount Hope Winery. Perfect for our visit to the Renaissance Faire. Close dining options. Hotel staff very friendly. Clean rooms, good breakfast

The clerk at checkin was very nice. The facility is quiet and I got a good nights sleep.

It was a nice convenient location. Staff was very friendly and it was quiet for sleeping!

The hotel was short-staffed, but all the employees were very pleasant and helpful. My only real issue was that the room we paid for was pretty expensive for one night and showed real signs of damage. The furniture was beaten up, and holes patched with spackle on the wall with no paint, and the furniture was beaten up.

We stayed at Comfort Inn for a Ren Faire weekend. The location is great for the Faire! The staff at the hotel were pleasant and helpful. The stay served its purpose!

Room was not ready at check-in (1 hour after check-in time), this was learned only by going up to the room after getting keys and entering to housekeeping. Went back downstairs and was reassigned another room after constant probing - new room - A/C didn't work, shower had grass inside, sheets didn't even smell like they had been washed. Talked to the front desk, again, who stated that they have problems with housekeeping staff not doing their jobs and that I, as the customer, should tell the housekeeper that they need to do their job. Not my place to do so, that would be management's. The property itself is grossly outdated, lots of gross staining on walls, carpets, bedding, no A/C in common areas, pool out of service "since forever" according to the desk. Staff didn't care about any issues raised and would not work toward resolution. $280 for this room in this shoddy, unkempt hotel is unacceptable. They get away with it because of their proximity to the Ren Faire. Someone needs to address the poor condition, personnel issues, poor management and ownership of this hotel. Not what should be acceptable for a Choice brand. Will not stay again.

Pool was not in service…..Tub clogged when showering had to wait for it to drain down for the next person to shower..mentioned to front desk and didn’t try to resolve acted as if it was not a issue…never received fresh towels the 2nd day..glad I brought my own… served it’s purpose for the reason being there but wouldn’t stay here again