Club Med Joyview HEILONGTAN resort

the bar here is amazing!! Gerrard is a good hoster. A long with his team (Ming, Vicky and Ritta.) Especially Ritta, her cocktail is very nice. She is very kind and sweet[Smirk][Smirk][Smirk]

From the moment we arrived our experience at Club Med was fantastic! The staff literally couldn’t do enough for you, Yulia was in contact prior to our stay asking if there was anything extra they could help with the (traveling with two children this is so helpful) The room was beautiful, spacious and clean with lovely views of the lake! The facilities were amazing, with so much entertainment for the kids, my little girl absolutely lovely all the activities and they staff were so so good with her, she even joined in the cabaret show which will be a moment I’ll treasure forever! The evening live singer was a treat too! The first day of our stay there was a private event meaning some restaurants were closed but Kathy, Vicky and Yulia did their upmost best to provide us to alternative food menu other than hotpot. The buffet the next night had everything, spoilt with choice! I can’t wait for club med to be our new weekend break, look forward to returning! My only piece of feedback would be some service around the pool area, to save having to go to the JoyBar for some day drinks!

種草已久的酒店，趁着春節帶家人來體驗，感受非常好👍必須給五星好評！ 設施：房間裏的設施一應俱全，床品柔軟舒適；智能設備的配置也很加分，電動窗簾、不用插取電卡，自動感應，電視能投屏，操作便捷，極大提升了入住體驗。室內恆温水上樂園、室內遊樂場、迷你足球場、攀巖、桌球等等，小朋友樂不思蜀；對面還有火車公園、採摘農場，完全玩不夠。KTV、棋牌室、瑜伽、SPA等等，大人們也能好好享受。 衞生：房間衞生乾淨、整潔，雖然開業不到半年，房間完全沒有異味，還帶有陽台，隨時可以通風。 環境：環境一流，空氣清新，宛如濕地公園，處處美景，不由讓人拍了很多照片～入住酒店後，跟家人早晚都要去散步、遛彎兒， 服務：無論從剛到酒店門崗小哥親切問候、前台入住、還是餐廳、酒吧服務人員都很熱情周到，雖然節假日人很多，也能提前辦理入住、發放臨時手環，建議我們先寄存行李，並細緻介紹遊玩設施，感受非常好👍 下次一定還會回來～五星推薦🌟🌟🌟🌟🌟

管家Jayne很nice，遇到問題也積極溝通解決，給小朋友送的禮物小朋友很喜歡，房間安排也不錯，幫我們同行的人房間安排在一起 接下來説説對酒店的印象，房間吹風很喜歡；摘菜活動挺好玩；水樂園不錯，雖然不大，但是挺暖和也有很多水上滑梯；家庭空間小朋友也很喜歡；晚上的綜藝秀和派對活動氛圍很high，工作人員也很辛苦； 但是一定要吐槽的是酒店早餐，早上九點左右去吃早飯，沒有什麼吃的，90%以上空盤，現做的攤位排長隊，最後補了麪包，我們靠麪包➕牛奶吃飽了早餐

這次黑龍灘Club Med的體驗很棒！整個旅程裏，G.O Jayne很熱情又貼心，每天都會把活動日程發到微信，而且會温馨提醒注意事項。 入住之前G.O會提前添加微信，進行入住温馨提示。我隨口提了孩子六歲生日，入住當晚在餐廳G.O團隊就帶着蛋糕出現，還組織了温馨的慶祝活動，小朋友👧很開心。細緻的服務讓我們全家都超感動。退房後才發現東西落下，聯繫了Jayne還幫忙寄回，超省心。 週六晚間的魔幻派對很不錯，村長很帶動氣氛，小朋友一直跟隨着音樂跳舞💃。 值得一提的還有他們的託管服務，因為攜程套餐選的是半天託管，對於週末入住完全足夠！小朋友體驗了射擊，攀巖等項目，還包含了小朋友的午餐，帶隊的G.O也都很温柔貼心。下次入住時間久一點可以多體驗以下其他項目。

房間很新很乾凈 小朋友的活動也很豐富 而且還有很多小朋友玩的娛樂設施 管家penny非常的貼心 辦入住時早就幫我們弄好在前台等了 而且各種消息也能及時回覆 還有一個 就是早餐我能説太好吃了了 而且很豐富！！各種早餐都有～ 大大的一個贊 下次還來