Trefon Hotel Apartments and Family Suites

From the moment we arrived nothing was too much trouble, we only booked for one night as we were attending a wedding in the area, we arrived very early and were still booked into our room without any hassle at all, my Wife asked if there was anywhere she could get her hair and nails done locally (an after thought on the day) she was told to go just into the local town and maybe one of the few salons would be able to help, she found the first salon was more than happy to help on short notice, I decided to stay at the hotel and wait, which I did at the pool bar where I spent an enjoyable hour or so with Maria, a very friendly Barmaid, waitress, cook and general ambassador for the hotel. The receptionist, a very friendly and accommodating young lady (I believe her name was Joanna) arranged for a Taxi for us to get to the wedding and off we went. The following morning we went for breakfast and met Maria again who was busy keeping people happy constantly bringing out fresh food and clearing tables. Overall a very pleasant place to stay.

Lovely apartment with balconies overlooking the pool and a beautiful view of the sunrise. The beach was a very short walk away and was lovely. We were self catering, but couldn’t resist the breakfast and the lady hosting was so friendly and helpful. The reception staff were equally helpful- even posting my phone home when I left it behind on our last day. Easy transfers from the airport and bus tickets available in the supermarket for simple travel along the coast.

We had the most loveliest time as a family with teenage children. The staff were amazing! Everything was precious and we want to thank Maria, Joanna, Robert & Badilis especially - you made our stay great! The hotel is definitely worthy their 3***‘s! It gives ‚cute‘ throughout! The only thing I would mention is - that the whole little town was shut down apart from a supermarket, 1 car rental place and 2 food places. No open bars or restaurants nearby. However, we would definitely return to Trefon during high season :)

Booked via ***********. we searched for a place large enough for 4 adults and 3 children (2 younger children go free) We were given an apartment which was lovely. The breakfast was good and I do not want to detract from a lovely little hotel to stay in but we had one issue that was not nice On leaving the hotel one day, gentleman behind called my wife over (she is greek) He began to say that there are too many people in the room We explained that we went through *********** and filtered what we needed and this was what was offered He said that they must have made an error and they only have this problem with Greeks I have no issue with him questioning if something was of a concern but call people into the side office and discuss rather than in open reception We contacted *********** who said that we should not have been shown this apartment in filter In summary a cock up occurred somewhere but this man said 'that's not my issue'. Isn't our issue either, surely *********** contacted hotel to ask him to apologise and if he didn't within 24 hours then they would withhold payment He apologised and then asked what he should respond to *********** From then on he seemed to look through us for rest of holiday Overall the hotel suited us and handful of staff and maids were lovely. 2 ladies on reception were wonderful, another gentleman with glasses and fair hair on reception was great too. It's a fine hotel to stay and good location, we were just a bit put off by this gentleman attitude

Very good apartment in excellent location. Very helpfull staff in the object - always ready to help and give good advices. Breakafst excellent with rich choice of dishes including traditional cretan food.

Location is good, very close to beach yet not right on busy strip. Parking right across Hotel has small pool of its own and another larger shared pool between hotel and beach, with bar/small restaurant. We took the superior two room. Apartment was clean. Note that upstairs room had a double bed and an a/c, downstairs room had 2 singles, no a/c in room, but kitchen a/c worked great to reach entire floor. Beds were comfortable.. Kitchen/living area very small. Shower tended to splash beyond stall. Towels were refreshed frequently. Breakfast was standard hotel fare. As compared with our numerous experiences in Greece, our hosts were not especially friendly or hospitable.. Hotel was okay but would see no reason to choose this hotel over another.