Yu Sum
30 Aralık 2023
Can’t believe that the hotel’s management is so terrible. I asked for a quiet and higher floor room but the reception lady was so impatient and not friendly at all. She gave us a low level room with unfriendly tone. We said our requests weeks ago but the hotel forgot to arrange. Poor service, and the room is near bus stop which is terrible because it’s so noisy. My wife is pregnant and the hotel confirmed our request but the reception refused our request. Won’t recommend anyone to book it! Terrible service!
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