Misafir Kullanıcı
8 Mayıs 2024
Truly remarkable…. Let me start with by saying this is by far the best place we’ve stayed in our 29 years of travel! From clean rooms, spotless showers and toilet facilities. Coffee machines, satellite TVs, silent AC units. The biggest array of hot and cold foods, fresh meat cooked in front of you. Huge selection of foods to cater for all, nice selection of deserts. The pool is special with a pool bar in the middle, paradise! No grumpy staff members always have time for a chat and greeted with a smile. OUTSTANDING! So I stayed here in August 2023 with my wife and at the time was very impressed and indeed delighted with the choice we made. This was a quick getaway and with very little planning we ended up at the Atrium. It was a the height of summer and the Atrium was busy, however the level of attention and care by the whole team was beyond anything we experienced. So we decided to take our summer holidays at the Atrium and we were really disappointed being able to get a booking due to hotel being at capacity. I’d only been here a couple of months ago, This was my families first experience of Greece as we always opted for Spain. However, we couldn’t get accommodation and opted for another hotel not too far from the Atrium that claimed to be a 5*……couldn’t be further from the truth!! We arrived at 3am and at 3:06am I emailed Lefteris and pleaded with him that we cannot stay in this location. My children were so upset at the standard of that hotel and asked if we could home, that was truly heartbreaking. We slept for a few hours and at 9.06am I received an email from Lefteris, ‘Sir we at capacity and the hotel is full but we will accommodate you and your family…’ I was half through my breakfast, left it there and made a dash for the room to collect our belongings. I was so happy and we all jumped into our rented car and drove the 5 minutes down the road. We were greeted with huge smile from Nina on reception desk, we had a great experience from Nina from our first stay. She was so happy to see us and we were so happy to see her. My kids were amazed with the reception Nina gave us and taken back by the beautiful reception area. As we were checking in Mr Lefteris Konstantinou appeared and greeted us in person. I was so grateful to Mr Lefteris and thanked him for taking us in peak season. I could see my kids were happier and upon entering the room they were buzzing and excited. This hotel is by far the best we’ve stayed in 29 years of holidays, the cleanliest is impeccable. From the concierge staff to high management they all have the time to talk and smile. Mr Savvas Papantoniou is the Public Relations Manager, he always made contact with everyone. He would greet all guest during meal times in a very polite manner and always asked if there is anything he could help us with. Savvas is a gentleman and his presence and smile made us an all guest comfortable. He would ask how our stay is and I’d have any issue then approach him. He’s a di
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