Misafir Kullanıcı
24 Nisan 2024
On arrival at the hotel, it is very impressive. we were very impressed until we got to the room. We had a mountain view room, which was dark all day, surrounded by overgrown trees. We normally would sit out on the balcony, but over 7 days never did. it was dreary. it seems all the emphasis was put on the front of the hotel and the back was neglected. There is a pointless screen separating a seating area which makes the room even darker. However, the hotel is spotlessly clean, which makes it a mystery why my wife and i were struck down with sickness and diarrhoea for 3 days. Never get this normally. In the restaurant, it would have been nice to choose your own table. You are guided to a table which has just been used and they lay the table while you sit there. there were many tables already made up which could have been used, but they wanted to keep everything in one section. This is just lazy. There should be more information on arrival about options for eating, drinking, what is available to who. Because of the different board options, many people were very confused, as we were. They need to define what is available to who and where and when, on paper. Water needs to be more readily available. When I was sick my wife went to breakfast to get a bottle of water for me, to be told, it wasn't available. We could only get a glass of water at the bar. The food is very good, but repetitive. Some of the amenities were closed while were there and we only had air con for 1 day on the coldest day of our stay The pools are lovely. The star of the whole hotel is Sam, the pool bar lady. She was the best part of our holiday. Olympic Palace, you have a diamond in that person. She remembers everyone and is amazing at her job. All staff in the are all lovely, including the ents, can't fault them at all. Make some changes Olympic, and it would be perfect
Çevir