Holiday Inn Richland on the River

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Cleanest hotel in the area. Worth the few extra bucks. Tried three hotels in the area and this was by far the cleanest and nicest.

Good stay. Was hoping our room would have had a better view of the river but it was ok. Pillows weren’t so comfortable but loved how spacious the room was. Bathroom was clean.

I always stay here when in town on business. It close to everything i need. Great Service Staff is always friendly.

Clean, quiet, comfortable room. Excellent customer service and easy check-in. Our first room was perfect (5/5). When we upgraded to a suite for an extended stay, we lost our hot showers. Water is ice cold and has to run 15 minutes to reach lukewarm.

Went to our first text and it smelled really strong like propane or some other foul odor switch to another room needed to Queens, but it was only a king third time I got the room that we needed with no funky smell. Gallup front was really really nice but we didn’t get what we need in the first place but it got to be fixed I also had quite a bit of black mold on the ceiling of the shower. Otherwise nice and clean place would stay again, but would check out my room before I paid.

Every time I stay there my experience is great especially when it comes to the customer service I receive. Room is clean, bed is comfortable & the restaurant/lounge is very convenient. A special thank you to Diane, Alejandra from front desk & Jennifer at the lounge. I hope to see you all my next visit. Thank you

We stayed here a couple of nights due to my husband having a surgery at nearby hospital. It was very close to the hospital which was very nice for me and it was quite comfortable. Breakfast was great. I don’t remember her name but the bartender we had was so very kind and so was the girl serving breakfast.

Checked and the room had a broken window. Asked to change and they said no , until asking a manager. Moved to a smaller room which was fine. The hotel had no cars in the parking lot and very few hotel rooms lights on. But for some reason they put people above us and they were LOUD. But better than a broken window. Asked for a late check out and were told "no". When checking out she said "thanks". I wouldn't recommend this place.