Misafir Kullanıcı
14 Nisan 2024
Stayed at Natureville Resort Rishikesh Room 103 I had a disappointing experience during my stay at this resort, I was charged exorbitantly extra overhead Charges upon arrival, well above the listed rates. They cheated and charged me even more then what u book from any other sites like make my trip, Agoda etc Upon entering the room, There was no water served, I was appalled by the unhygienic conditions. The toilet and washbasin were broken, there was not even tissue papers and toilet seat was ever cleaned as there were so ***y cob webs, and on top of that they say hotel is completely booked so that u can’t ask them to change the room with lot of filth in the room which they refuse to clean even on requesting , the room was cluttered, doors and handles were broken and damaged, and the bed sheets were infested with moths. The presence of mosquitoes only added to the discomfort. The pool was disgustingly dirty, there was no bar service, and the breakfast quality was abysmal with only leftovers available. There were no fruits or proper food options for kids. Adding insult to injury, when I requested milk for my 3-year-old after 10 pm, I was informed that the kitchen was closed. This lack of basic services makes it unsuitable for families with small children. Moreover, the resort failed to provide information about medication, meditation, or Ayurveda services upon request. When I asked for a room change or clean bed sheets, the staff dismissively stated that nothing could be done. To make matters worse, both of my kids fell ill with stomach issues after consuming the resort's food, highlighting the unacceptable hygiene standards. I will be attaching photos to this review to illustrate the deplorable conditions that future guests should be aware of. Overall, this resort is a complete disappointment, with numerous issues regarding basic amenities and cleanliness. If u want to throw your money in the garbage, go to this resort. They don’t even serve clean water nor bisleri, and they charge heavily on bisleri bottle for drinking
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