Hyatt House Rochester/Mayo Clinic

Staff was very helpful with information about best places to eat and assisting with last minute requests. Shuttle service to Mayo Clinics was very helpful.

This hotel was convenient to Mayo clinic. Lots of great restaurants close by. Staff very friendly.

First of all the guy at the desk failed to do his job at check in and let me know that rooms were only serviced every 4 days unless you requested the room to be serviced or refreshed as some places call it. So no clean towels, beds not made up, garbage not emptied, etc. Then needed to use the computer and printer available, but it didn’t work. Desk guy printed out paperwork after I emailed it to him. Also the hotel is less than 100 yards from the trail tracks and a large intersection. Windows shake at the trains go by but you get plenty of warning that that’s going to happen as the trains have very loud horns. For the price I was very disappointed. But if you like trains it’s a great location! Had to stay another 4 days in Rochester and opted for a different location, less dollars, quite, nicer with more amenities for less dollars. Will be back to Rochester but not back here!

The hotel is fairly new, so in good shape. Shuttle to Mayo was very helpful. The young man in charge of breakfast was great!

Nobody on staff for new years, didn’t really clean the room up well. Found used cups in the room and food.

Free bottled water was a huge plus!! Breakfast was great, soup in the evening was a bonus. Staff from front desk, kitchen and housekeeping were so kind and accommodating. Definitely will be staying here again.

Clean and comfortable. Did not like the parking charge on top of the room charge.

Great hotel stay--only annoying thing was lack of housekeeping (only happens every 4 days). We were able to get plenty of towels from front desk, but the trash filled up fast (small capacity for bathroom and room trashcan).

McDonald's and Costco were within walking distance, in fact across the street. Front desk staff were all very friendly and helpful.