Hotel Boutique Nazionale

建議工作人士可選，設施一般，普通家庭式住房，不太近景點，但超近車站，交通方便。

At first, my most sincere suggestion to potential guests considering this property is to carefully review the lowest-rated comments. They are absolutely accurate and could help you avoid a similarly unpleasant experience. I would like to summarize my worst booking experience here: 1. The room is completely different from the published photos on booking platforms, and it is absolutely terrible. The room has at least the following serious issues (shown in photos): a. The room is much smaller than expected. The bed (not large) takes 3/4 of the room and the bathroom is absolutely small. When sitting on the toilet, it is impossible to stretch your legs. b. The lighting in the room is very dim, ventilation is poor, and there is scaffolding right outside the window. To be honest, it feels more like a prison than a 3-star hotel, and even prisoners would likely complain about such conditions. c. The bed is extremely uncomfortable. There is only a dirty blanket that is not warm at all. The two pillows are not even of the same type, and the mattress is extremely hard. The hotel is at the first floor and I can clearly hear everyone walking on the street and the reception coughing outside. 2. Fake propagada. As the room is totally different from photos online and the rate is suspeciously high, we believe they are all faked. The hotel explains they have a room similar to the photos publicated online, but we also doubt its real condition. If it is true, it is even more disguesting to have a model room to avoid the complaints, while other rooms are poor, which is a serious deceptive behavior. 3. Late and rude reply. Facing these issues, we immediately found a substitute hotel as it was impossible to live there. When we return, there were no receptions and it was impossible to get in touch via provided whatsapp after 7pm!!! Can you imagine it is the reception of a so-called "3-star" hotel? We got the feedback the next day at 10am(!!!), only to have our refund request denied. One of their reasons is we are trying to save money and found a cheaper hotel. In fact, we pay more money to book a REAL "4-star" hotel to save my holiday at Roma.

we had a planned reservation for the dates 14-18/10 at the hotel. Since 07/10, we have sent several messages and attempts to cancel and receive some kind of refund, even a relative one, to the hotel, but they, without understanding and acceptance of the event, are not willing to give any refund (and this is a considerable amount!) even partial or an option of Wasser to be exercised at a later date, despite that all the circumstances were explained to them. What is certain is that if in the future we get to make the planned flight, I will not get there.

Unprofessional and rude staff. 1. The room wasn’t that clean. Dust in the furniture 2. Try to ear money from us by booking us a taxi. We agreed the fee of €65 for picking us from the hotel to the airport. And when we arrived at the airport the driver told us that the hotel told him to charge us €75. 3. Before our arrival the hotel agreed to offer us free breakfast facility from a cafe nearby. The guy in the reception gave us a voucher for that free breakfast. We couldnt use it in the cafe and due to bad communication between the owner of the cafe and the hotel, the guy in the hotel reception called us liars and that we have already use the voucher and we wanted to take advantage of that free breakfast that we never had the chance to take. An overall bad experience and a tourist trap!

If you are looking for a hotel in the heart of Rome, this is the spot. A small quiet hotel which is just 5 minutes away from the tourist spots, metro and train station. Leonardo was a perfect host, and his help with information was too class. Facilities were spotless and clean.

We stayed for three nights. Great location as a base to explore Rome. The room was spacious and clean. The receptionist - Leo - when we chacked in was friendly and helpful, giving us information about good local bars and restaurants.