Misafir Kullanıcı
10 Ekim 2022
Rooms had same appearance as in photos but once inside pillows were pleather, not as upscale as it looked in photos. Shower didn’t appear moldy but smelled SO bad and the entire room was musty. No on-site staff, airline lost my luggage and I spent way too much time in the room waiting for it. This is not a hotel by any means and unless someone knows you’re coming good luck getting in the building to check in. Location was absolutely amazing, this saved the place from getting a worse review. Luca was great, other staff didn’t speak or understand any English and was not open to listening to our rudimentary Italian. I would not stay here again, many of the places to stay in Rome are like this, I did not want to pick and American chain but would go for something more traditional with onsite staff, luggage assist and lobby.
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