Rome Garden Hotel

everything was ok. experienced ruined on checkout. tried to charge us again for an extra person that has actually already paid. then we realised later that we had overpaid for the city tax and been short changed a considerable amount. watch your cash on checkout

Friendly staff, nice room but basic but did have a hairdryer. Take a travel kettle as not one in room. The breakfast was a bit of a strange combo but something for everyone. Check in is 3pm and not before! Bit of a trek into town so grab a no. 60 bus outside

Basic, clean hotel. Tiny outside patio area with about 5 bistro tables and no garden despite the hotel name. Tiny breakfast room with only 8 tables. Breakfast was ok. Only hot items were rubbery scrambled egg. No tea or coffee making facilities in the rooms. Bedroom Doors are not secure. Very thin wooden doors with a yale lock and key - difficult to ensure locked properly and would only take a slight shove to break in. Did not feel safe or secure. Walls are very thin, no one got any sleep - you can hear the busy road and everyone talking in the rooms around you. But the worst was the aggressive and physically intimidating male member of staff who got right into my female friends face and raised his voice at her. Absolutely disgusting behaviour. Do not stay here if you’re female. It is not safe or secure and this man’s behaviour towards his female guests was disgusting. We were leaving on an early excision and asked twice if we could have an early breakfast or a breakfast box and both times we were told that was no problem and to come down half an hour early for breakfast. When we did there was nothing ready and the staff told us they knew nothing about it. My friend asked a female member of staff if we could take some pastries that were being put out and she was told yes. As she was bagging some up a male member of staff got right up into her face, intimidating her and being verbally aggressive. He scowled at those of us who were sat in the garden. Absolutely disgusting behaviour.