Misafir Kullanıcı
9 Şubat 2023
We rent room from 11 october to 15 october, but we have flight 12 october on the morning, so when we order we ask if we can check in at 8-9a.m 12 october and they answer that is no problem so from this time we was sure that we can do ealy check in. They ask as to confirm arrival day before so we contact with them 11 october that we will come at 8-9a.m and then they answer that we can check in only at 2p.m. We of course were arguing with them so they said that we can apply for free cancellation, like i said it was day before... So i said that of course we need hotel for rest of the days. So we coudnt use our room for one day for which we paid. Then at 2p.m we came and we did self check in... And then house ceeping did which was late.. Did just Photo of ours documents. So we didnt sleep because ours light was in night, and we spend 8 hours on airport because my friend feel sick (She was vomiting) so can you imagine how we delt without hotel. Of course i will text to booking about that. I think we should get a refund for a hotel night that we could not use. I will only mention that the rest of my friends had their hotels ordered from October 12 and it was not a problem to check in earlier even at 7 am...
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