Borgognona Rooms

服務態度一般，酒店環境不錯，離西班牙廣場很近，樓下就有是逛街的地方

房間還可以。 但是服務很差。 幾乎聯繫不上 入住很困難 打電話不回。 多次撥打電話以後終於回了一次。 第二天再打電話 還是沒人接。 前台幾乎全天無人。 不建議任何人來住

This place left dangerous cleaning product in our room in what looked exactly like a water bottle and when accidentally drank and being sick then tried to blame us on what they left in our room whilst cleaning it. Poor communication skills from owner and receptionist and no help . Tried to blame us for the incident. Would advise no one to stay here.

This is not a hotel or bed and breakfast, it is four rooms with beds on the second floor of an office building. It is unstaffed. It anticipates guests know how to navigate Rome, like how to call taxis, for example. The room is small but ok enough for visiting the city. The room has no space or shelving to actually unpack clothing. We visited during the summer and it was very hot; the room fridge wasn’t working and despite numerous requests and one promise to replace it we were completely ignored. The location of the rooms is central in Rome, the only bright point of this accommodation.

Just arrived back from a 3 night stay at Borgognona Rooms in Rome and I’ve raced onto Trip Advisor to sing their praises! The room was modern and very spacious; the bed was more comfortable than my own at home, the shower was incredible and the air conditioning worked a treat. The location of the hotel couldn’t be more perfect… it was extremely central and within walking distance of all of the major historical sights as well as being surrounded by endless amounts of restaurants and shops. The staff were extremely attentive - any questions were answered via chat in a matter of minutes. Borgognona Rooms is a hidden gem and I will definitely be staying here again if I visit Rome in the future. Thank you to the staff for going above and beyond to ensure our stay was as seamless and memorable as possible❤️

This is a centrally located hotel. We had no problem checking in. Our room was spacious and beautiful. But upon checking in and taking showers we also noticed that our feet got very dirty walking on the room floor. A previous guest had left some items that were still still in the room. Last, after 3 hours we noticed that the AC was not working very well. The room was warm. I called to inform the manager. He came and said he would have someone look at it the next day. The following day after we had left and returned, the room was still warm. The next day I informed the front desk person about the AC and she said that she checked it and “it was fine.” We are not used to the heat so AC is important-but after that answer, did not bother asking about it again. The other hotels on our trip had AC units that got much cooler. Other than that we enjoyed the location and room.

Great stay, comfortable room, excellent location, very very helpful host

10 for location, close to everything, but 6-7 for the room itself. Looks much newer in the pictures than it is, quite dark inside, however comfy bed and good shower. If you want privacy then this is not the place for you. Since it’s 4 rooms on the same floor, you hear everything that is happening outside your room. Every day cleaning started around 8.30 so if you want to sleep longer- find some other place. Once the cleaning lady came over while we were still in the room- this is not acceptable! Went we left the room that day, it looked like they waited for us to get out just so that they could clean the room more quickly. In general Vittoria was very nice, we came late but check-in went smoothly. Many very good restaurants in the area, very good breakfast at Ginger, which is right outside. If you get up super early and don’t mind noises, then this is a good choice.

Really nice and cosy place to be. Right in the middle of historic centre, near the "Spanish steps", many cafes and restaurants nearby. Absolutely satisfied with the place and service... I would reccomend it to anyone, even my family. Enjoy! Ciao E&D