Playasol

Rooms are standard enough, all you need, clean and comfortable beds. Pools are just brilliant, slides are fantastic! Plenty of lifeguards all the time. Big slides height restrictions are 120cm. Right on the beech and board walk and local ***** for bars, restaurants and shops. Highly recommend Lilly's on ***** for Food, friendly staff and EPL To the food, only booked breakfast as food very orientated to Spanish clientele. Good selection for breakfast of cereals, breads, standard fair. Pancakes/crepes are always being cooked with plenty of toppings. Staff mostly speak english and are generally very nice, especially Hugo the night porter who goes above and beyond Negatives Corridors are very noisy and as we were beside the lifts this was exacerbated by the suites of furniture placed outside lifts(Super Idea/NOT) on each floor, where children congregate up to to 1am Had two call security 3 nights in a row and deal with it myself another night, when an adult was too drunk to get to his room. The Gym is very limited and equipment was broken and unusable for most part Pools open at 10am and the usual sun bed run begins, but this is now usual and in Holiday resorts and i haven't taken points away, as there is generally enough beds for all I would go back and or recommend to a friend, with some caveats

INCREIBLE HOTEL UNA VERDADERA MARAVILLA PAR IR EN FAMILIA, COMIDA EXCELENTE, EN BARRA PRIMERAS MARCAS , ANIMACION MUY BUENA Y EL TRATO DEL PERSONAL GENIAL , MUY RECOMENDABLE , las piscinas muy buenas , las habitaciones pueden mejorar , la limpieza bien , recepción INCREIBLE.

I have spent a week there with my brother and his family, I had my own room with pool view and sea but a tiny little balcony,my brother a bit of a updated room for a family of four and a bigger balcony ,same view,we was all inclusive and I can say that the food was delicious from breakfast to dinner,staff very nice and friendly in restaurants and bars,plenty of sun beds by the pool,the cocktails for all inclusive they’re a bit dull so we chose to pay a little extra and get the regular cocktails and they was excellent,the only downside was that no really entertainment for the evening and most are for Spanish people,plenty of them in the hotel and a bit noisy,but if you don’t mind that you can enjoy a nice holiday,overall a good hotel to stay

My daughter and I stayed here for 4 nights and had a great time. Our room was clean and pleasant. The pool was great apart from being insanely busy which was due to the sea being rough. The breakfast buffet was excellent. The hotel is a bit more dated than some of the others in the area but our only real complaint is parking. ******* says there is parking available however it is public parking usually full and not guaranteed.

An in room refrigerator and a coffee maker would improve the room quality.

Booked two double rooms and when we arrived were told we had been upgraded to junior suites! Suites were very spacious and clean with a private pool (shared with three other suites) overlooking the beach. Lovely views! Staff very friendly and helpful. Easy walking access to the main town. Slides and main swimming pools great entertainment for the kids. Only negative was the breakfast buffet which is pretty poor.

My review is based on over 12 years of Spanish hotels including 6 previous Imserso holidays. This year having unable to go to this Hotel in 2020 because of Covid, we were looking forward to a nice break away in what looked like a superb Hotel. Firstly, we had asked for a side sea view which we were given – great. The room 601 was to say the least rather pocky and in need for a total makeover. 1. All the tiling both floor and all needed cleaning or regrouting inside and out 2. The bathroom had no ventilation, and no window so was stuffy and with a strange smell. It had a full bath with shower but getting in and out was ‘dangerous’ and not suitable for the older patron. 3. In the whole room there were 3 usable plug sockets (the 4th was for the fridge) and in this day and age no sign of USB sockets which is a huge oversight. 4. There was bed settee which had seen better days and if opened it filled the remaining floor space. 5. The door to the balcony did not seal properly and the wind whistled in and enough to blow out a lighter. 6. For the ladies no dressing table. 7. One plug in the bathroom for hairdryer, but what about razors, electric toothbrushes. 8. Both balcony chairs broken. 9. One light bulb gone in bathroom. There are others!!!! Moving on – reception and all the staff were very courteous and welcoming. The dining room – the layout was very chaotic, nothing seemed to be where it should be and with such a large room having just one servery was chaos. It was also not big enough for the total hotel numbers with queuing at most meals with staff trying to get to relay tables etc in amongst guests getting at the food. Then we come to the food – if you did not like salad you were in trouble, many of the hot dishes looked ‘strange’, with two exceptions the paella at lunch time and the pancakes, the rest was trial and error and certainly the worst food ever offered in some 12 years. Breakfast – the hot food was quite frankly a joke (see picture). So again, if you did not like cereal and toast etc you were again in trouble, (see picture of jams presented earlier on and later and no marmalade. The hotel overall was showing its age and was actually closed to the general public, the web site pictures need updating like the hotel, one picture of a pool does NOT exist!!!! Lack of areas where it was peaceful for cards etc, main room laid out like a school auditorium nothing like in the web photos. Remember we only have those pictures to decide where to stay and they are wrong and misleading. Finally not sure if the hotel was to blame or the organizers .

We just loved this hotel! Family of 5, kids 5,6 &13. Firstly the reception staff are brilliant, so so friendly and sorted us out with a interconnecting room. Rooms are standard enough, all you need, clean and comfortable beds but we only slept there. Hotel facilities are class! Pools are just brilliant, slides are fantastic! Plenty of lifeguards all the time. Big slides height restrictions are 120cm. Pools to suit all ages. Pool activities too. At reception there is a side door that goes from the pool to the street to a 5 second walk to the beach so handy. There's mini golf, human sized draughts and bowls available to play too. Kids club needs more staff. Safe while in the club wall but very hard to control 8-10 kids per 1 adult. I waited and watched mine and witnessed 1 child walking away, girl realised after 3 or 4 mins but too late in my eyes as a parent, the girl was understaffed so maybe the hotel could help by providing more staff. To the food, ok as an Irish person going to a Spanish country I didn't expect Irish food but in saying that we were happy with the food. Breakfast tips heat the croissants in the microwave and they're perfect. Bacon and eggs at the top cooking area, just ask them to cook it more. Cereals are nice, the milk to use is the big bottle to the closest of full fat milk. Lunch the kids loved the pesto pasta at the top cooking area, pizza and skinny fries. Pancakes/crepes are always being cooked with plenty of toppings. Dinner time is much the same, you'll find something and maybe try something new. Drink machine/ beer/ wine on tap and you help yourself. Desserts seem to be nicer at lunch time but kids figured out to take bowls to the pancake area for the Nutella pump and add ice cream and pancakes. We did go for food outside the hotel, If your looking the most amazing steak go to Raku but book in advance. Very reasonable pricing too and 1 min away away. Mexican up the street was horrific so don't waste your money. We went to the aquarium, owed by the hotel, I'm pretty sure if you email reception before you go you get a discount also we didn't go to Oasys Park because we didn't have enough time but looked brilliant. Hotel owns both so email for discounts. I think if you sign up on the hotel group website to a VIP card you get discounts. Also we went at the start of June before schools were out but there was a bank holiday in Spain and the hotel was at full capacity and coped very well. night entertainment was provided too. Drinks tip- slush puppies is lovely with rum 😅 Overall fantastic holiday, brilliant hotel and I'd definitely return here and use the hotel group for further bookings.

Trip Type: Family Trip Travel Date: July 2023 We recently stayed at this hotel as a family of three, including our 2-year-old son, and while there were positive aspects to our holiday, we were largely disappointed with the food options provided. Firstly, let's start with the positives. The hotel staff was extremely friendly and accommodating throughout our stay. They were attentive to our needs and made us feel welcome. Additionally, the hotel's proximity to the beach was a major plus, allowing us to easily access the beautiful shoreline and enjoy the seaside atmosphere. However, the quality of the food served at this hotel was truly shocking and left much to be desired. Our breakfast experience was disheartening, as the croissants provided were noticeably stale, most likely baked the day before. The fruit selection was limited to apples, pears, and occasionally watermelon, with bananas appearing only once during our week-long stay. The bacon was of poor quality and appeared undercooked. The presentation of the breakfast buffet resembled that of a hospital, with all the items arranged in iron trays. Lunch was not much better, with the only edible option being the salad. The pasta dishes, while made fresh, were consistently overcooked and accompanied by acidic tomato sauces, poorly tasting ragu, or carbonara made with cream, bacon, and mushrooms, which is not an authentic representation of carbonara in Italy. The meat dishes were often badly cooked, either overcooked or undercooked depending on the chef's competence. Other experimental dishes were simply unbeatable, and we had an incident where we were served raw chicken fried with visible blood. After alerting the chef, he promptly removed the dish, only to return with a burned version ten minutes later. Dinner mirrored the disappointing lunch experience. Pasta was served in a large tray with incorrect labels, such as gnocchi with pesto, which turned out to be plain gnocchi without any sauce. The vegetable options seemed to be cooked from frozen, resulting in an overcooked and tasteless dish. The pizza selection was limited to meat options only, making it unsuitable for small children, and the pizzas themselves were often undercooked and soggy. While we appreciated the efforts of the staff and the convenient location of the hotel, the subpar food experience significantly impacted our overall enjoyment of the holiday. We sincerely hope that the management takes these issues seriously and makes the necessary improvements to the culinary offerings. A memorable holiday should include delightful dining experiences, and unfortunately, that was sorely lacking in this case. Please note that this review reflects our personal experience during our stay and may not be representative of the hotel's overall performance.