Premier Inn Newquay (A30/Fraddon)

The staff where so kind and helpful the price was very reasonable Rooms very clean The pub next doorwas good too Thoroughly recommend Can’t beat this part of the world for the wonderful coastline Good selection of shops near by Next M and S TK Max and Boots

Having stayed in many Premier Inns up and down the country, this stay turned out to be a major disappointment. If this had been our first experience of Premier Inn we would never use them again. Check in was quick and easy, but upon entering our Family Room, we were hit instantly by an overwhelming smell of damp and mould. Evidently this was coming from the bathroom which had mould spots all over the ceiling. The bedroom temperature when we arrived was 21 degrees and this just got warmer and warmer. Overnight, with 4 of us in the room it went up to 26 degrees. Summer temperatures at the end of October! This hotel does not have air conditioning, but it really does need it. Would hate to have stayed here in the summer, I imagine it would be unbearable. Premier Inns are normally great for a good night’s sleep, but the floor above our room was really thin and we could hear every movement of the guests above during the night, and were woken up every morning when they did. We asked for the room to be cleaned during our 3 night stay, as we had received an email saying we could do this. All we got was the bins emptied - dirty coffee mugs and glasses were left and our tea and coffee was not replenished. The beds were comfortable. Will not be in a rush to come back.

Hotel booked by employer for a business trip. Extremly polite staff, rooms were clean and comftable. Free WiFi was a bonus to catch up on admin, no issues with speed. Water pressure was perfect considering most hotels it fluctuates. Felt safe as a lone female traveler.

Very good hotel overall and nice welcoming staff. The bed was very comfortable and we has a good night's sleep.

Couldn’t fault this hotel. From a lovely welcome to a room equipped for our needs. With ample space. Fantastic level of Clenliness from the housekeeping team a big thank you. & of course an outstanding bed, very happy and will return

Unfortunately the room was terrible….mould appearing in the bathroom, air conditioning doesn’t work so your supplied with a fan….if it’s a hot or humid day, it’s unbearable! Beds are not comfortable to sleep on and there was no daily room cleaning done…overall will never return! Staff and breakfast were really good on the positive