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JAM's front-desk staff is off-the-chart excellent. We had a snafu in our reservations and they helped us to clear it up. The lobby decor is so funky cool as are the rooms. The room staff was very attentive. The restaurant is 5 stars! We ate almost everything on the menu. It is on a major tram line. I will stay at JAM my next visit to Brussels.

The rooms were of good size. Spacious and comfortable. Good that they have air conditioning for the heat wave! Limited English channels. Overall quite clean with coffee and tea and kettle. But tabletops were not clean..Wiped it snd my wet wipes were black. Lobby has a cool party vibe and it was the week of tomorrowland. We liked the place since we were traveling with adult kids but if we were to come with our 9yr old, ot will not be suitable. Far from grand place but we drove so it's ok. Would have been a very far walk.

Because hotels around the electronic music festival have a lot of premiums, this is the most cost-effective hotel nearby. The room is new, and there are no reviews online. It is considered a blind box, and I was afraid of making mistakes. The result is much better than expected, and the price/performance ratio is excellent. I arrived at the hotel early. I couldn't get up early. They said it had to be at 3 o'clock, so I had breakfast on the first floor of the hotel. It cost 9 euros and the taste was okay. Later, I went out for a walk, and when I came back here, I checked in at around 2 o'clock. There is a 24-hour Carrefour next to it, which is very convenient. I brought two packs of instant noodles from China, but I was worried that there would be no containers. It turns out there is a lounge on the -1st floor of the hotel, including a microwave, hot water and coffee machine, which is very convenient. You can store your luggage before check-in and after check-out

+: 1) The contact person / owner is good. His reply is fast when we asked him some questions by WhatsApp. 2) The location is not bad. Around 8 min walk to metro station and 2-3 stops to the town. And there are stores and supermarket neaby. 3) The open kitchen is perfect. It is big with enough facilities for you to cook. 4) The house is clean. 5) The owner allow us to store our luggage in kitchen after we come back overnight from other city. -: 1) We live in 3rd floor of the house without lift. We need to take the heavy luggages to the room by the narrow stairs. Although we can put in the kitchen, it is not convenient. 2) The room is little bit stuffy but the fan is too noisy. It is not enough to open the window .

Great hotel room. Everything was clean and well maintained. We did struggle a bit with the AC, and couldn’t really get it to work unfortunately. But great stay otherwise!

Booked this last minute and pleasantly surprised with how nice this hotel was. Staff are friendly and my room was immaculate! Looked like it had just been refurbished. I will definitely consider booking this same hotel again. The location was very convenient as it’s just a short walk away from Gare du Midi/Brussels Zuid station.

The Citadines Toison d'Or Brussels offers a comfortable and convenient stay in the heart of Brussels. The hotel's modern and well-equipped apartments provide a homey atmosphere, ideal for both short and long-term stays. Its central location allows easy access to key attractions, shopping, and dining options. Guests can enjoy the proximity to the lively Avenue Louise and the picturesque Place du Grand Sablon. The staff is known for their professionalism and friendly service, ensuring a pleasant and hassle-free experience. However, some visitors have noted occasional maintenance issues, which the management promptly addresses. Overall, Citadines Toison d'Or Brussels promises a satisfying stay.

All staff were excellent and helpful. Convenient location right next to Gare du Midi, about 20 minutes' walk to Grand Place (ie tourist centre). Comfortable very clean room. Good breakfast. Useful later checkout time of Midday. Good wifi. The rooms are on the small side and there is a previously mentioned design fault in the bathroom which means the shower tray is too small with limited screen so it is easy to flood the floor if not careful (this would have been easy to anticipate and is frankly ridiculous) . Several power points in room but no kettle and there was no free tea/coffee as mentioned in previous reviews except at breakfast (so bring your own kettle and cups etc if you enjoy hot beverages in the room). The breakfast area is also very cramped and gets awkward getting food when there are more than a few people there. I can't help but feel a bit of attention at the design stage would have remedied a lot of these problems. The area the hotel is located in may be a little seedy for some - similar to areas near big stations in many large European cities . But it is only 3 minutes walk from Eurostar arrival.

Very convenient for the Eurostar. Right next to the Bruxelles Midi train station for Eurostar connections and other international trains. Good sized clean, twin room, comfortable bed, bath and shower. Lift to upper floors. No meals taken so unable to comment on them or hotel facilities as booked at very last minute. due to train cancellations and was a short one night stay. Notes: hotel is on a busy main road so inevitable traffic noise. As of March 2024 hotel is undergoing major renovations to the old building. The impressive facade is sadly covered in scaffolding and plastic so there are no views out of windows and the main lobby looked rather unreconstructed. No construction work on weekends so interior quiet but building work noise will be expected on weekdays. Helpful and friendly front desk staff. An ideal place to stay for an early departing or late arriving train. NB busy Sunday market opposite and right next to bus station and tram station.