Keith John
29 Ağustos 2023
My family and I had two family rooms - one was bigger than the other, but both good rooms. The rooms were immaculately clean and the bathrooms were nice.
We really liked the convenience of the bus stops outside, and the location on the beach with the lovely lido too - fantastic spot. And the staff we met were truly lovely, friendly people (the blonde woman who worked at breakfast and at the bar was fab!). Breakfast was excellent with plenty of hot and cold options. My family also got good use of the small heated pool. Beds were comfy too.
The one thing that upset me was on our last full day. We went out in the morning and came back to our rooms around 3pm. The door to my room was kept ajar slightly by a cleaning cloth wedging it open - I assume that a cleaner meant to come back to finish the room. However, they didn't, and basically left my room unlocked and open for god knows how long. Nothing was taken, but it really was upsetting and worrying - a careless thing for a cleaner to do. The front desk staff could only say sorry and said they would tell the head of housekeeping. It dented the impression of what was otherwise a perfect stay, and I have to believe it was a one-off situation.
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