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I really enjoyed staying here with my work, I have stayed before but since the renovations the hotel really is beautiful now. I used the restaurant too and the food was great, the setting peaceful and the staff very good. I was served by someone called Candice (I think that was her name who was excellent). I have attached some photos of the food. Also if you’re away with work and also a cyclist, try and take your bike too as there are some lovely early morning river paths to cycle which start just outside the hotel. Perfect!

Surprise 30th birthday celebration We had a private room for a meal with family and friends, the food drinks and service was outstanding, the food was delivered in a timely manner very efficient delicious food and big portions the drinks service was also excellent all the staff were amazing the manager Chris, events team Kinga and Maier and all the waiting staff especially our waitress for the evening Jada went above and beyond to make it a truly great memorable evening A massive thank you to you all

Thank you so much for our Sunrise hideaway spa weekend,it was awesome from start to finish. I would just like to say how amazing the weekend break was, we really appreciated it and needed it,to destress. Being carer's we tend to ignore our own needs and concentrate on our loved ones. My daughter-in-law and I arrived on Sunday afternoon. Firstly, I must say, the decor of the Hotel looked calming & luxurious. The bedroom was really Luxurious & Spacious, with a mini bar super king comfortable bed and a little hand written card welcoming us with some chocolate's,a lovely personal touch. The Firepit restaurant felt very calming and relaxing with a great low music in the background to add to the atmosphere. The view out the large glass windows were stunning, the lake had a water fountain lite up, which was beautiful to watch. We really enjoyed our lovely dinner & Sweet. They even have a robot that serve's you dinner. We both had a lovely night sleep in the very large comfy deluxe superking bed. There was a great selection for Breakfast, which set us up for the day. We then went into the spa. The changing rooms where Clean & Fresh. All the facilities were great and we tried them all out. Steam room, sauna,salt room,chill out ice room.There are heated water beds and egg chairs inside the Quiet Area, which are so comfortable next to a fire. The pool was just perfect with bubbled jacuzzi and taps that massaged your back when you stood under them. A new bar at the side of the pool with waitress service. Loungers all around with heaters and blankets for if it's a little chilly. The temperature of the pool was hot and steaming which was lovley as it is October and a little chilly. I booked a back massage as i felt tight in my shoulders and in some pain. Clare the masseuse,gave me a very firm massage and was very good, the pressure was just right and she gave me a lot of tips on how to strengthen my back and relax my muscles, she was brilliant. The staff at the hotel were very attentive & Helpful. I will be returning, hopfully when Father Christmas brings me another spa package.

The cleanliness and food at the hotel was good the only problem was the bed in the hotel as my partner had trouble sleeping and the pillows were very uncomfortable for him. Other than that everything was ok.

Great location; attentive staff; plenty of parking - free for residents; basic breakfast choice; convenient to food hall for more choice; can get busy with lorry parking overspill; a little dated but being improved.

Great staff and lovely comfy room with nice extra amenities for my All Accor level. Breakfast also great. Couple of issues- ( very old) safe in room did not work. Also nail clippings on carpet! Hermis from front desk did a brilliant job of emergency hovering. Mehar also kindly gave me a late check out.

We very much enjoyed our overnight stay at this hotel. We were a family of 3 and shared a room. The staff were very welcoming and efficient on the front desk when we checked in. Once in the room we were very pleasantly surprised to see how good the pull out bed was for my eldest son. In fact it was a double sofa bed. It was very sturdy and had a very decent mattress on it ( unlike other top rated hotels we have stayed at ). The room was clean and had everything you might need , including iron and ironing board as standard. Breakfast was a tasty affair and staff were constantly replenishing items as they ran down. All staff very friendly and overall a great stay for a super price. Will definitely stay here again when we are visiting family again.

I needed somewhere reasonably priced as I was in Bedford for an early appointment. I found it on a 3rd party booking platform and booked as it has good reviews, I didn't even think to check tripadvisor, until the day before check in and by then it was too late to cancel after reading all the poor reviews on here. Anyway, we arrived and the parking is plentiful. A few disabled bays. The lobby is very nice, and clean. The receptionist was very friendly and welcoming. We requested something not too far away (from the reviews on here), and they obliged. We didn't have breakfast here as it is rather expensive...£15 per person. They do buffet dinner too and that's not cheap either...about £25 or 30 per person. We decided to get takeaway delivery instead. The room is a bit small for two people, but fine for one. It was OK though for one night. I'd stay here again should I come to Bedford again.